Treatment coordinator

Chicago Oral Surgery & Implant Center is seeking two friendly, detail-oriented Treatment Planners, one for the West Loop office and one for the Roscoe Village office. In this role, you’ll guide patients through their oral surgery and implant treatment journeys, from consultation to post-op follow-up. Responsibilities include coordinating treatment plans, reviewing financial options, handling insurance matters, and ensuring clear, compassionate communication. A strong focus on patient education and comfort is essential. If you’re passionate about high-quality patient care and want to join a supportive, professional team, we’d love to hear from you!

Benefits for the Treatment Coordinator:

• Health Insurance
• 401(k)/IRA retirement plan
• PTO
• Paid Holidays
• CE credit reimbursement
• Uniform reimbursement
• Training on-site

Schedule for the Treatment Coordinator:

• Monday - Friday: 8AM - 5PM
• Saturday: 8AM - 1PM

*Team is to be at the office 30 minutes prior to start time.

Responsibilities and Requirements of the Treatment Coordinator:

• At least 2 years of dental treatment coordinating experience preferred
• Spanish speaking required
• Greet patients warmly, discuss treatment plans, and answer questions to ensure understanding.
• Schedule, confirm, and follow up on appointments, optimizing patient flow and efficiency.
• Present and explain financing options, handle billing, activate contracts, and manage payments.
• Coordinate with the insurance team for verification, claims, and notify patients of benefits.
• Follow up on missed appointments, delinquent fees, and insurance verification issues.
• Assist in treatment planning, documentation, and drafting referral letters and consents.
• Educate patients on oral surgery care, oral hygiene, and post-treatment instructions.
• Conduct new patient welcome calls and confirm new patient appointments.
• Use practice management software to maintain accurate records and treatment updates.
• Collaborate with team members, participate in meetings, and support a positive work environment.
• Must be detail oriented, organized, and personable with patients.

Apply Now or Schedule a Call : Please forward your resume and indicate whether you are interested in the Roscoe Village or West Loop location to [email protected]

Job Type: Full-time

Pay: $25.00 - $32.00 per hour

Benefits:

• 401(k)
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance

Work Location: In person