Associate Product Manager

Job Title: Associate Product Manager – Last Mile Services
Location: Hybrid 3X/week Downtown Chicago
Type: Long term contract

About the Role: Our client is seeking an Associate Product Manager to support their Last Mile Services team, which drives innovation in customer-facing delivery and pickup experiences. This individual will help manage products and features that power our partnerships with Instacart and other fulfillment providers, ensuring seamless last-mile operations for customers across retail brands.
This is a great opportunity for someone passionate about product development, operations, and using data to improve customer experience in a fast-paced, high-impact environment. Key Responsibilities:

• Support the end-to-end lifecycle of digital and operational products within Last Mile Services (e.g., delivery tracking, order fulfillment, curbside pickup).
• Collaborate cross-functionally with Product Managers, Engineers, UX Designers, Data Analysts, and Operations teams.
• Help define product requirements, user stories, and acceptance criteria.
• Assist with backlog grooming, sprint planning, and product demos.
• Analyze performance metrics, customer feedback, and operational KPIs to identify areas for improvement.
• Work closely with third-party vendors (e.g., Instacart) to align on feature development, testing, and rollout.
• Participate in stakeholder meetings and help communicate updates, risks, and decisions clearly and effectively.
• Ensure product documentation is up to date and accessible to relevant teams.

Qualifications:

• 1–3 years of experience in product management, business analysis, or operations within a tech-enabled or retail/logistics environment.
• Familiarity with Agile methodologies and tools (e.g., Jira, Confluence).
• Strong communication and collaboration skills.
• Analytical mindset with comfort using data to support decision-making.
• Exposure to eCommerce, order fulfillment, or supply chain technologies a plus.
• Experience working with or alongside last mile delivery or pickup systems (Instacart, DoorDash, etc.) is a strong advantage.
• Self-starter attitude with curiosity and eagerness to grow into a full product management role.

Preferred Qualifications:

• Experience in grocery, retail, or logistics industries.
• Understanding of APIs, digital integrations, or delivery platforms.
• Bachelor's degree in Business, Computer Science, Operations, or related field.

Riley Tear
Team Lead – Technology Services
LaSalle Network
#LI-RT1