Medical Office Front Desk Receptionist

Job Description

Job Description

We are seeking a dedicated and professional Front Desk Receptionist to join our growing team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing administrative tasks in a fast-paced medical environment. This role requires strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently.

BENEFITS OFFERED

• Generous pto (paid time off)
• Paid holidays
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) plan with guaranteed employer contribution
• Employee discounts
• Paid training

Responsibilities RECEPTIONIST RESPONSIBILITIES

• Greet patients and visitors warmly, ensuring a positive first impression.
• Answer phone calls and manage medical scheduling, including booking appointments and confirming patient visits.
• Provide excellent patient service by addressing inquiries and resolving issues promptly.
• Maintain accurate medical records and ensure confidentiality in compliance with HIPAA regulations.
• Utilize EHR software for patient management and record keeping.
• Perform administrative duties such entering patient insurance information, filing, data entry, and handling correspondence.
• Check-out patients and collect co-pays, deductibles as necessary.
• Maintain cleanliness and organization of the reception area.
• All other duties as assigned by office manager or physician.

Required Skills RECEPTIONIST SKILLS & QUALIFICATIONS

• Proficiency in medical scheduling and patient service within a healthcare setting.
• Strong understanding of medical terminology and administrative procedures.
• Proven ability in establishing rapport with patients, staff and supervisors.
• Experience with electronic health record systems is preferred.
• Excellent organizational skills with the ability to multitask effectively.
• Strong communication skills, both verbal and written, to interact professionally with patients and staff.
• Attention to detail in maintaining accurate records and documentation.
• Ability to work independently as well as part of a team in a dynamic environment.

RECEPTIONIST EXPERIENCE

• Previous experience in a healthcare office, hospital or other medical facility highly desired
• Previous experience in posting charges and receipt of payments highly desired
• High school diploma or equivalent

Join us in providing outstanding care to our patients while supporting the operational needs of our healthcare facility. Your contribution will be vital in ensuring that our front desk operates smoothly and efficiently.