ServiceNow Technical Architect

Our client, a leading IT Services & Consulting firm, are hiring a ServiceNow Technical Architect to join their team in Chicago or New Jersey. The successful candidate will take the lead in designing, developing and delivering ServiceNow solutions for a broad and varied client portfolio.

Responsibilities

• Architect and deliver scalable ServiceNow solutions that align with business objectives and enterprise architecture standards.
• Develop and maintain the ServiceNow architectural roadmap to support long-term growth and platform optimisation.
• Lead the design of technical solutions and manage integrations with external systems.
• Define coding standards, perform code reviews and champion best development practices.
• Partner with business analysts and stakeholders to gather requirements and translate them into effective technical solutions.
• Provide mentorship and technical leadership to ServiceNow developers and administrators.
• Manage platform upgrades, performance tuning and ensure adherence to security and compliance protocols.
• Lead initiatives that leverage ServiceNow to drive automation and support digital transformation.
• Continuously monitor ServiceNow releases and emerging features to recommend enhancements and innovations.

Skillset

• Bachelor’s or Master’s degree in Computer Science, Information Technology or related.
• Minimum of 7 years of experience in IT, including at least 4 years in a ServiceNow Architect or Lead Developer capacity.
• ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in one or more areas.
• ServiceNow Certified Application Developer (CAD) certification is a plus.
• Proficiency in JavaScript and Glide API, with hands-on experience using Flow Designer and ServiceNow Studio.
• Familiarity with Agile/Scrum methodologies and DevOps practices.
• Strong communication skills, with the ability to engage both technical and non-technical stakeholders effectively.
• Demonstrated leadership, analytical thinking, and the ability to manage multiple priorities in a fast-paced environment.

Benefits

• Salary: $150k – $200k DOE.
• Hybrid working.
• Medical, dental, vision and disability insurance.
• 401(k) retirement plan.

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