Ecommerce Project Manager

If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses ( around the globe, chances are, we have something special for you.

Overview

The Ecommerce Project Manager leads the planning, execution, and delivery of industrial ecommerce initiatives across a small, high-impact team. This role requires a strong blend of traditional Project Management discipline and hands-on Scrum Master leadership, ensuring predictable delivery across multiple concurrent workstreams. The ideal candidate brings deep ecommerce experience, strong business analysis skills, and the ability to coordinate across IT, SAP, manufacturing, and external partners.

This position is ideal for someone who thrives in a manufacturing environment where ecommerce depends on accurate ERP data, complex pricing logic, product configuration, and order-to-cash workflows.

Key Responsibilities

• Lead end-to-end ecommerce project delivery using both Waterfall and Agile/Scrum methodologies.

• Serve as Scrum Master for a team of three developers, running daily standups, sprint planning, retrospectives, and backlog refinement.

• Manage multiple Scrum and Kanban boards to maintain visibility, prioritization, and predictable delivery.

• Solicit, document, and validate business requirements from stakeholders across ecommerce, IT, manufacturing, operations, and customer service.

• Perform business analysis to translate requirements into user stories, acceptance criteria, and technical specifications.

• Coordinate with third-party vendors to ensure alignment on scope, timelines, and deliverables.

• Collaborate with internal IT departments including SAP, infrastructure, security, integrations, and data teams.

• Conduct ecommerce QA testing including functional testing, data validation, SAP integration checks, and workflow verification.

• Develop and maintain project plans, timelines, budgets, and resource allocations.

• Run reports and analyze project and platform data to support decision-making and continuous improvement.

• Manage risks, issues, and cross-team dependencies with proactive communication and structured follow-up.

• Ensure high-quality delivery through testing coordination, acceptance criteria validation, and post-launch monitoring.

• Support SAP-related ecommerce integrations, including pricing, inventory, product data, and order workflows.

• Drive continuous improvement in project processes, documentation, and team operations.

Required Qualifications

• 3-5 years of experience as a Scrum Master in an IT or software development environment.

*-* 3-5 years of Project Management experience using Waterfall, especially for structured or cross-functional initiatives.

*-* 5+ years of ecommerce experience, ideally in B2B or industrial/manufacturing environments.

• Experience working with SAP Commerce Cloud

• Manufacturing or industrial background strongly preferred due to the complexity of product data, pricing, and fulfillment.

• Strong business analysis skills, including requirements gathering, documentation, and stakeholder facilitation.

• Experience coordinating with third-party vendors and cross-functional IT teams.

• Ability to manage multiple boards, projects, and priorities in a fast-paced environment.

• Excellent communication and stakeholder management skills across technical and non-technical audiences.

Preferred Skills

*-* Familiarity with B2B ecommerce platforms such as SAP Commerce Cloud, Magento, Optimizely, or custom industrial platforms.

• Understanding of APIs, integrations, and data flows between ERP, PIM, CRM, and ecommerce systems.

• Experience with QA processes including functional testing, regression testing, and UAT coordination.

• Ability to create clear documentation including requirements, user stories, test plans, and process flows.

• Strong analytical mindset with the ability to interpret data and recommend improvements.

• Experience in change management for digital or ecommerce initiatives.

Success Looks Like

• Predictable delivery driven by strong Scrum leadership and disciplined project management.

• Accurate, complete business requirements that reduce rework and accelerate development.

• High-quality releases validated through structured QA and cross-team coordination.

• Smooth collaboration between developers, SAP teams, manufacturing stakeholders, and external vendors.

• Improved stability, performance, and functionality of ecommerce platforms supporting industrial customers.

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

Total Rewards

The compensation range for this position is $127,200.00 - $190,800.00, depending on experience. This position may be eligible for performance based bonus plan.

Benefits Package

Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page:

IDEX is an Equal Opportunity Employer . IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at [email protected] for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.

This posting is for an existing vacancy.

Artificial intelligence is not used to screen, assess or select applicants.

Job Family: Information Technology

Business Unit: Corporate