Evening Member Services Receptionist
- Greet members and guests at the front desk by welcoming and directing them appropriately.
- Learn the names of members and their families to personalize greetings.
- Notify staff of arrivals for meetings.
- Answer, screen, and forward incoming phone calls.
- Create, edit, and maintain banquet event orders for Club functions.
- Accept dining reservations and take-out food orders.
- Be knowledgeable about Club events, menu items, hours, and directions to the Club.
- Handle member and Club information with discretion and integrity.
- Other duties as assigned by department managers.
- Working knowledge of Microsoft Office Suite, specifically Word, Excel, Publisher, and Outlook.
- Tech savvy with multiple line phone systems, computers, scanners, and printers.
- Strong organizational skills.
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Excellent written and verbal communication skills.
- Friendly and customer service oriented with the desire to help others.
- Night and weekend availability required.
- High End Hospitality or Private Club Experience
- Experience with NorthStar POS a plus
- High School Diploma or Equivalent
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