VP, Client Value

Your Future Evolves Here

Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.

Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.

Join Evolent for the mission. Stay for the culture.

What You'll Be Doing:

About Evolent

Evolent Health partners with health plans and providers to drive clinical and financial performance, improve health outcomes, and deliver value-based care solutions. We are committed to transforming healthcare for the better.

Role Overview

The Vice President, Client Value will serve as a strategic leader responsible for effective management of value-based contracts in the Performance Suite. The VP will have specific accountability for overall financial and medical expense performance for a segment of Evolent's Performance Suite portfolio. The VP will track and monitor overall financial performance, underlying trends in cost and utilization, and operational and programmatic metrics. The VP will leverage these data, internal and external client input, and overall Evolent enterprise strategic insights to develop client-specific performance plans. Performance plan implementation will rely on a cross-functional team of leaders across clinical, product, finance, strategy, and more. The VP will lead this cross-functional team to both effectively scale core Evolent programs across clients, as well as develop new client and market-specific programs designed to drive improved outcomes. Example programs and initiatives that may fall within a client specific performance plan may include: partnering with practices to improve in-clinic workflows, design of population-wide clinical programs that drive improved cost and quality outcomes, establishment of incentive programs and payment models that align provider economics with Evolent objectives, and more. The role requires a leader with a dynamic skill set: the VP must be an adept operator who is able to drive smooth program implementations and monitor and respond to operational challenges; the VP must also be able to formulate a strategic vision, and translate that vision into an actionable roadmap for the rest of the Client Value and Performance Suite teams.

Finance and Performance functions in the Performance Suite, Strategic Accounts, and Clinical Operations will be key partners for the Client Value team. The VP, Client Value will oversee a team of strategic and operational leaders with market and project-specific responsibilities. Market-embedded resources that interface directly with provider practices and client teams will report in and be part of the overall Client Value team.

Key Responsibilities

• Client Value Strategy: Develop and execute strategies to maximize client value and satisfaction across Evolent's portfolio. Maintain client-specific MER performance plans that represent performance on Evolent's core condition management solutions, as well as local / market-specific solutions that together ensure each Performance Suite client achieves its performance targets.

• Performance Oversight: Monitor and report on client performance metrics, proactively identifying opportunities for improvement. Partner closely with EVH finance and analytics teams to design effective and actional reporting that both enable effective internal business management, as well as enable client-facing reporting that clearly demonstrates Evolent's value creation.

• Operational Excellence : Collaborate with implementation and operations teams to ensure successful product deployment and adoption; monitor product performance and provider satisfaction metrics to drive continuous improvement

• Cross-Functional Leadership: Collaborate with internal teams (clinical, operations, analytics, and product) to deliver integrated solutions. Partner with Performance Suite and Solution Strategy teams to identify clients and market where new programs and innovations can be piloted.

• Collaboration: Optimize partnership with rest of Client Value team, ensure appropriate division of work, ensure appropriate collaboration and communication.

• Executive Communication: Present value outcomes and strategic recommendations to client executives and Evolent leadership.

• Team management: Oversee a team of market-specific professionals; ensure highest priority initiatives are appropriately staffed and resourced; provide direction, support, and mentorship to support performance and development of the Client Value team.

• Team Culture: Steward a culture of integrity, inclusion, accountability, and teamwork within the Client Value team and with Performance Suite and Evolent more broadly.

Qualifications

• Experience: 10+ years in healthcare, consulting, or client management roles, with a proven track record of delivering measurable value.

• Leadership: Strong executive presence and ability to influence at all organizational levels.

• Analytical Skills: Expertise in interpreting complex data and translating insights into actionable strategies.

• Industry Knowledge: Deep understanding of value-based care, health plan operations, and provider partnerships.

• Education: Bachelor's degree required; advanced degree preferred.

To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.

Technical Requirements:

We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.

Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. If you need reasonable accommodation to access the information provided on this website, please contact [email protected] for further assistance.

The expected base salary/wage range for this position is $-. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.

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