Fraud and Collections Assistant

Staley Credit Union
Decatur, IL

F/T Fraud and Collections Assistant (Decatur, IL)

The Accounting Department is seeking a Fraud and Collections Assistant to add to our team. The ideal candidate will be a self-motivated individual with strong communication skills. Additional duties within the Accounting Department will be assigned and this position will serve as a back-up to several other areas in the Accounting Department, including principal assistant for Collections.

Staley Credit Union , located in Decatur, Illinois, provides its members with a complete array of financial products and services. Our mission is to provide convenient, responsible and progressive financial services to our members and serve the community by providing scholarship opportunities through our foundation. Founded in 1930, our original philosophy still holds true today “People Helping People”.

Duties and Responsibilities:

  • Responsible for Debit/Credit card claims processing through Fiserv / Visa
  • Responsible for account garnishments/levies/tax levies
  • Responsible for chargebacks of deposited checks
  • Responsible for the development of reports as assigned
  • Learn basic aspects of Collections and serve as a back-up to the Credit Resolution Specialist
  • Learn all areas within the Accounting Department in order to back-up other positions as needed

Skills and Requirements:

  • Experience – Two years to five years of similar or related experience
  • Education – Some higher education preferred
  • Requires the ability to multi-task effectively
  • Requires the ability to work collaboratively with Accounting team members
  • Requires strong written and verbal communication skills
  • Desire to constantly learn and grow professionally is essential
  • Proficient in Microsoft Office – particularly Excel spreadsheets

Benefits of Working with Us :

  • Competitive hourly wage ($17.79 – $22.60, based on experience)
  • Friendly and supportive environment
  • Opportunities for growth and professional development
  • Flexible hours Monday through Friday
  • We offer a comprehensive health insurance package with varying levels of coverage through BlueCross BlueShield of IL; Dental coverage is provided by Delta Dental; Vision Coverage is provided by Guardian
  • Full-time Employees receive $50,000 in life insurance coverage at no charge
  • Eligible to participate in the 401(k)-retirement plan after a 6-month waiting period
  • Eligible to earn a bonus of up to 6% of salary, based on department meeting specific performance metrics

Staley Credit Union is an Equal Employment Opportunity Employer.

Apply today on our website!

Posted 2026-01-14

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