Telesales Account Executive
:
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID : 18402 Employment Type : Full Time Job Category : Customer Care Work Location : Hanover Park, IL BRIEF POSITION SUMMARY The Telesales Account Executive recommends MSC products, services and solutions via telephone with established and prospective customers, utilizing a consultative selling approach. Must meet all predetermined activity and sales goals. DUTIES and RESPONSIBILITIES - Recommends MSC products, services and solutions via telephone with established and prospective customers, utilizing a consultative selling approach.
- Grows sales to achieve department and corporate sales goals by developing existing accounts and penetration of newly assigned customers.
- Identifies opportunities and makes product recommendations for customer-specific operational and technical needs.
- Builds excellent customer relations. Responds to customer needs consistent with MSC standards, culture and business practices.
- Demonstrates teamwork to ensure achievement of team, individual, and corporate sales goals.
- Maintains sales records and generates relevant market/sales reports for MSC management as needed.
- Monitors expenditures to ensure compliance with approved budgetary constraints. Takes corrective action as necessary.
- Develops a personal business plan under close management supervision to meet personal annual goals.
- Demonstrates fundamental sales techniques and experience through track record of achieving sales goal.
- Learns and fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC's mission.
- Participates in special projects and performs additional duties as required.
EDUCATION and EXPERIENCE - A High School Diploma or the equivalent is required.
- 2+ years sales experience is required.
- Metalworking/MRO product and/or process experience preferred.
SKILLS - Basic computer literacy is required.
- Excellent oral and written communications skills are also required.
- Excellent customer service skills are required.
Compensation starting at $25 - $36 / hour dependent on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits . You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.
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