Senior Clinical Program Manager

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Senior Clinical Program Manager

Who We Are

AMOpportunitiesis the category leader in tech-enabled clinical training placements and workforce solutions. We equip universities and healthcare providers with the infrastructure needed to expand clinical education across all healthcare disciplines. With partnerships spanning 100+ allopathic (MD), osteopathic (DO), nursing(NP and pre-licensure), PA, and allied health degree programs at 650+ healthcare institutions nationwide and internationally, AMO is solving the healthcare training shortage by enabling quality clinical education at scale.

Sinceexpanding to domestic B2B solutions in 2020,we'vesecured 75+ partnerships with U.S. academic institutions and placed students innearly 6,000clinical rotations. Our proprietary SaaS platform and comprehensive service solutions help schools expand enrollment, open new clinical campuses, and prepare for accreditation visits.

Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. AMOpportunities encourages you to apply even if you do not meet all listed qualifications. We look forward to your application. 

About The Position

The SeniorClinicalProgramManagerleads theday-to-dayoperationsof remote clinical education campuses, or Clinical Hubs,to deliver high-quality clinical education and rotationsforouracademic partnersand their students. Acting as the operational liaison and facilitator, theProgram Managerensures programcoordination,quality, compliance, and smooth collaboration between academic institutionsandtheirstudents,clinicalsitesandtheirpreceptors, andAMO companydepartments. Reporting to the Vice President of Fulfillment, this strategic position fosters partnerships, managesday-to-daysite relationships, and oversees administrative functions to uphold clinical standardsand support long-term partner success.

While this position can be fully remote,we are looking for candidates to be residents ofAlabama, Florida, Illinois, Indiana, Kansas, Michigan, New York, Ohio, or Texas.

Essential Functions

• Serve as the primaryday-to-dayoperational contact foreducation programs atone or moreClinical Hubs within a geographic region, supporting clinical outreach,operations, and business development teams with coordination and ongoing management of clinical rotations
• In collaborationwith internal stakeholders, develop, improve,andmaintainstandardized operating procedures (SOPs) forClinical Hubday-to-dayoperationsand clinical managementprocesses forAMOand external partners
• Serve as front-line support for, andas a liaison between,clinical sites, preceptors, academic institutions,students,and internal teams to ensurehigh standardsin clinical education and adherence to accreditation, regulatory, and institutionalrequirements.Promptly and correctlyidentifycritical issues and feedback from students and preceptors requiring escalation internally or externally to school/clinical site stakeholders
• Assistin setting up,coordinatingand confirming clinical rotation schedules; inform students and instructors of site-specific policies, requirements, and procedures
• Coordinate and implement academic partner requirements for evaluation and examination, including collection of rotation evaluations andifrequired,shelf exam proctoring
• Coordinate training resources, onboarding materials, and ongoing support for preceptorsand studentsto promote teaching excellence,program alignment, and student satisfaction
• Review, organize, and verify all student and site documentation for accuracy, compliance, and readiness before rotationscommence. In collaboration with clinical site administration, ensure students are correctly andtimelyonboarded at each clinical site
• Evaluate current clinical site inventories and preceptor capacity; proactively manage account health,identifyrisks of churn, and implement strategies for ongoing success
• Support, incollaboration withotherfunctions,recruitment, onboarding, and retention efforts for preceptors and clinical sites; organize engagement activities and interdisciplinary learningopportunities forstudents and preceptorsto strengthen partnerships
• Monitor and analyze data related to site quality, preceptor evaluations, and compliance metrics; generate reports to inform continuous improvement initiatives
• Track compliance deadlines,requiredattestations, and site approvals; escalate risks or gaps to leadership with recommended mitigation strategies
• Support preparation for accreditation reviews, site audits, and partner evaluations by organizing documentation and coordinating site readiness efforts
• Anticipate operational challenges across remote sites and implement proactive solutions to minimize disruption to learners and partners
• Coordinate site visits, conduct evaluations, and address any quality or compliance issues proactively
• Contribute to process improvement projects, stakeholder engagement initiatives, and the development of KPIs to enhance clinical education delivery
• Identifyopportunities to expand preceptor capacity and diversify clinical experiences across sites
• Support long-term partnership sustainability byidentifyinggrowth opportunities and collaborating with leadership on expansion strategies
• Collaborate with internal departments to streamline workflows, improve communication protocols, and support overall program excellence

Skills

• Tech native/fluency on common productivity tools: Outlook, Excel, Word, AdobeAcrobat
• CRM/ERP software experiencea plus
• Robust knowledge of healthcare education and typical entity relationships, responsibilities, schedules, etc
• Basic analytics/statistics knowledge (ex:creatingpivot tables in spreadsheets to develop insights)
• Familiarity with program/project budgeting, particularly foreducational institutions or clinical sites
• Project management experience; ability to work and balance multiple priorities and stakeholders
• Conflict resolution and mediation, particularly in an educational or healthcare setting

Education/Experience

• Multiple years in Clinical Education administration/coordination/managementforeither1) hospital GME/UME programs,or 2)Medical, PA, or Nursing Schoolsstrongly preferred
• Bachelor's Degree ormore

What You Gain

• Competitive salary of $60,000 to $80,000 annually
• Comprehensive Benefits Program: Medical, Dental, Vision, 401k, Tax Exempt Student Loan Repayment,and Commuter Benefits
• A mission-driven work environment committed to a spirit of support, growth, and achievement
• Performance-based career growth opportunities
• A front-row seat for the exponential growth of a booming education tech company
• Work/life balance

Equal Opportunity Employer

AtAMOpportunities we champion the reality of diversity and the necessity of inclusion and accessibility. We are deeply committed to the principle of equal employment opportunity for all employees, and to providing our employees with a work environment free of discrimination and harassment. We strictly prohibit discrimination and harassment based on disability, gender identity, gender expression, pregnancy status (including childbirth and related states), sexual orientation, race, color, social or ethnic origin, religion, age, HIV status, past/present military service, or any other status protected by federal, state, or local law.

Due to the unprecedented situation of COVID-19,AMOpportunitieshas decided to protect our current and future employees by managing our business remotely. This is inclusive of interviewing, onboarding, and each role day to day. Please consider that our roles are hybrid with options to work remotely or in-office following the guidance of local health authorities and the CDC. 

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