Community Health Worker CMC

Advocate Health Care
Oak Lawn, IL
Major Responsibilities

Patient Outreach & Resource Navigation

  • Provide intensive outreach efforts by conducting home visits or visits to other appropriate settings to an identified patient population.
  • Establish relationships with patients/families and provide general support and encouragement.
  • Conduct intake interviews with patients using established protocols and intake tools.
  • Work with patients and their physicians to develop personal health action plans that are achievable.
  • Assist patients in addressing challenges to care for transportation, language, family/social support.
  • Schedule appointments and perform reminders for patients. Ensure appropriate resources are available for attending appointments.
  • Follow-up with patients by letter, phone call, text or home visit on missed appointments or referrals.
  • Assist patients with comprehension of health insurance eligibility, benefits and navigation.
  • Educate patients on self-care, healthful living, setting and achieving goals, using/reinforcing SUHI’s clinical education protocols, APP’s evidence-based tools or other, evidence-based tools.
  • Refer patients to community-based resources to adhere to physician recommendations.
  • Alert APP clinical team on patient needs, concerns, and interests. Ensure continuity of care.
  • Keep accurate records of patient contacts and document patient needs, action plans, and follow up needs in appropriate database or electronic medical record.
  • Health Education
  • Provide health education activities for identified health concerns such as Asthma, Diabetes, Hypertension and other chronic diseases.
  • Provide informal counseling, education, and social support to assist patients with gaining access to continuous care and enabling services.
  • Coach/encourage patient self-management and adherence to clinical recommendations for identified health concerns such as Asthma, Diabetes, Hypertension and other chronic diseases.
  • Community Outreach & Advocacy
  • Develop and maintain strong working relationships with external (e.g., referral sources and community agencies) and internal contacts (care team) through direct contact including participating in community meetings and care team huddles.
  • Share information and resources, collaborate on initiatives and provide education to referral sources and community agencies in order to coordinate access to services.
  • Collect and organize information to be used for current services and future community health education and outreach activities.
  • Program & Care Team Operations
  • Participate in care team huddles to understand and proactively respond to the needs of the patient population.
  • In collaboration with the clinical team, identify, consolidate and manage a high-risk patient registry.
  • Assist care team as needed and performs other duties as assigned.

Education/Experience Required:

  • High School Diploma/G.E.D.

2 years experience, preferably in related area.

Knowledge, Skills & Abilities Required:

  • Good communication skills. Ability to work as a team member.

Competent computer keyboard, laptop manuvering, competent in Windows platform

Basic computer skills and database entry.

Good organizational skills. Ability to handle difficult calls and maintain professional conduct.

Willingness to be flexible with job responsibilities

  • n/a

Physical Requirements And Working Conditions

Spanish-speaking a plus

Able to sustain full time, 40 hrs/week schedule

Able to navigate city driving/find specific residences

Hold valid/active driver’s license , own or have consistent/dependable access to vehicle that meets daily task requirements with proof of active and lawful car insurance. Familiarity with and experience working in Chicago’s South and Southwest communities (resident of Southside communities preferred).

Passion for and dedication to working with community members

Excellent phone mannerisms

Ability to effectively engage conversation, motivate and engage patients to participate in our program, and speak to all types of patients, particularly seniors.

May need to flex daytime hours to stretch to 8pm M-F and possibly Saturday if needed to reach pts after work hours.

If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/20

  • Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis. Addendum: updated old jd for new APP position This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Posted 2025-11-08

Recommended Jobs

1st shift Electrical Assembler (Entry-level)

PrideStaff
La Grange, IL

Job Description Job Description PrideStaff is in search of Electronic ASSEMBLY TRAINEES (ENTRY-LEVEL) on 1st shift . The client will teach you the basics of mechanical and electrical component…

View Details
Posted 2025-10-23

Project Architect

Pappageorge Haymes Partners
Chicago, IL

Pappageorge Haymes Partners (PH) is a nationally recognized design and planning firm with expertise in multifamily residential, adaptive reuse, mixed-use, hospitality, and master planning projects. O…

View Details
Posted 2025-09-23

Full Time Yoga Teacher

Ritual Hot Yoga
Chicago, IL

Ritual Hot Yoga is looking for Full-Time Yoga Teachers. Ritual Hot Yoga is more than a mission, more than a practice, it is a yoga community held together by the fabric of its exceptional teachers. …

View Details
Posted 2025-10-27

Business specialist

BMO US
Chicago, IL

Works with various data owners to discover and select available data sources from internal sources and external vendors (e.g., trading systems, GRC, lending system, payment system, external credi…

View Details
Posted 2025-11-08

Surgical Technician - PRN

PainPoint Health
Barrington, IL

  Surgical Tech - PRN   Per Surgery Schedule | $24–$28/hour Location: Barrington, IL | Ambulatory Surgery Center (ASC) Deliver precision care that restores lives—one patient at a ti…

View Details
Posted 2025-11-07

SAP Order to Cash (SD) Consultant, Manager Save for Later Remove job

PwC
Chicago, IL

A career in our SAP Customer team, within our SAP consulting practice, will provide you with the opportunity to lead our clients in their customer transformation journey by reimagining exceptional …

View Details
Posted 2025-10-30

Field Service EngineerPrint Enhancement Systems

NPPS, Inc
Illinois

The leading provider of digital print enhancement presses for the Graphic Arts industry is looking for a Field Service Engineer to travel to customer sites in the Midwest US. Travel is over 50% and y…

View Details
Posted 2025-10-24

It project coordinator

Insight Global
Addison, IL

Job Description · Day-to-day vetting, managing, and coaching of IT Field resource, including rate negotiation, progress updates, end of day reporting. · Assists in the development and docume…

View Details
Posted 2025-11-09

Blending Processor

Aerotek
Elgin, IL

Job Description Job Description Blending Processor Job Description As a Blending Processor, you will engage in powder blending within the food industry, playing a vital role in contributing…

View Details
Posted 2025-11-07

Staff Accountant- Cost Accounting/Inventory

DREXEL CHEMICAL COMPANY
Normal, IL

Job Description Job Description Staff Accountant – Cost Accounting/Inventory Job Responsibilities: · Maintain All Inventory Transactions and Cost · Reconcile Daily Cycle Counts · Mainta…

View Details
Posted 2025-11-07