Souvenir Assistant Manager- Skydeck
- Promote a positive, collaborative environment and maintain our core values and policies
- Take photos and provide guests with memorable souvenirs to take home
- Photography experience not required
- Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery
- Ensure daily operations are maintained as scheduled
- Lead by example and reinforce policies and procedures established by Operations Manager/Regional Manager
- Coach and develop team members to drive revenue, reduce cost and provide world class guest service
- Establish and maintain positive and successful vendor relations with staff at all locations and assist where needed
- Assist Operations Manager with administrative tasks such as inventory, scheduling, training and/or recruiting
- All other duties as assigned
- Positive attitude and strong work ethic
- Team player who can work independently and understands the importance of leadership
- Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions
- Ability to process sales transactions and comfortable with cash handling
- Flexibility and willingness to work during “peak” retail hours, such as evenings, weekends, and holidays
- Comfortable working in an outdoor environment in natural weather conditions
- Previous supervisory/management experience preferred
- Demonstrate excellent interpersonal and communication skills
- Strong people management skills and a passion for developing talent
- Ability to lift and carry equipment up to 50 pounds and stand for prolonged periods of time
- A fun, fast paced, and passionate environment
- Comprehensive benefits package including medical, dental and vision benefits
- PTO (Paid Time Off)
- 401K matching (After 1 year of employment)
- Free photos for friends and family
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