Facilities Maintenance Assistant

Description and Requirements

Join a company that appreciates your energy, drive and enthusiasm just as much as your skills. The majority of our directors and managers started their careers in entry level positions. And yes, we offer competitive salaries and benefits. But even better – it’s our caring culture that defines who we are and why you’ll want to become part of our family.

TELUS International, Inc operates in 24 different countries, including the US, with over 50,000 team members. We're looking for great local talent to work in our exciting and engaging new site.

Position Overview:

The Facilities Assistant I role will assist and support general facilities responsibilities within the site, including light industrial work, maintenance duties, and making minor repairs as needed. Qualified candidates should have general knowledge of building maintenance.

Specific Responsibilities May Include:

• Inspect inventory and update team leader as needed

• Meticulously install new equipment using cable management best practices

• Maintain notes on daily tasks and duties

• Evaluate, repair and maintain minor electrical and plumbing matters

• Communicate with facilities management about any work that requires outside expert assistance

• Receive and respond to tenant reports of mechanical or maintenance issues

• Work with tools and supplies necessary to complete projects

• Maintain corporate safety procedures at all times and comply with access control regulations

• Other maintenance duties as assigned that may require moderate to heavy lifting

• New project work may also be assigned

Required Experience, Skills & Competencies:

• Previous work experience as a maintenance worker, repairman, handyman, or similar role

• Knowledge of general repair work

• Experience using common hand and electrical tools

• Willingness to inspect and evaluate all mechanical aspects of the building

• Must have the ability to climb ladders or work with various heights, and lift up to 50 lbs or more

• Computer literate and familiarity with different operating systems & applications

• Stable employment history

• Analytical and problem-solving abilities

• Strong customer-service orientation

• Ability to work in a team-oriented, collaborative environment while also having the capability to self-manage in order to complete tasks with minimal supervision

• Ability to manage multiple, often competing, priorities and tasks and follow through to completion on strict deadlines in a fast-paced environment

• Excellent oral and written communication skills

• Adaptive to changing work schedules and working hours, including the ability to work evenings and weekends as assigned

• High school diploma or equivalent

Preferred Experience:

• 1 year of training and/or work experience with preventative and corrective maintenance in mechanical, electrical, HVAC and plumbing systems to include emergency generators

• Knowledge of fire safety, OSHA, building standards and computers

TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

• We passionately put our customers and communities first

• We embrace changes and innovate courageously

• We grow together through spirited teamwork

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Additional Job Description

The Facilities Assistant I role will assist and support general facilities responsibilities within the site, including light industrial work, maintenance duties, and making minor repairs as needed. Qualified candidates should have general knowledge of building maintenance.

Language Reference

English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.