Customer Service Rep

Staffmax Staffing & Recruiting
Chicago, IL

Customer Service Representative – Contract Position

Staffmax is looking for friendly Customer Service Representatives to join our client’s team in Chicago, IL. If you enjoy helping people, communicating clearly, and staying busy in a fast-paced office or call-center setting, this could be a great fit for you.

Job Type: Temp 3 months)
Location: Chicago, IL

Job Duties:

  • Answer incoming calls, emails, or chat inquiries from customers

  • Provide accurate information about products, services, and policies

  • Resolve customer issues, concerns, and complaints in a professional manner

  • Enter and update customer information in internal systems

  • Escalate complex issues to the appropriate department when needed

  • Maintain a positive, customer-focused attitude at all times

  • Meet quality, productivity, and attendance expectations

Requirements:

  • Previous customer service or call center experience preferred

  • Strong verbal and written communication skills

  • Comfortable using computers, phones, and basic office software

  • Ability to multitask and work in a fast-paced environment

  • Reliable, punctual, and detail-oriented

  • Professional attitude with a strong focus on customer satisfaction

This is a great opportunity for individuals who enjoy interacting with people and providing helpful solutions. Staffmax will support you throughout the assignment to ensure a smooth and positive work experience.

Posted 2026-01-23

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