Administrative Assistant

COUNTRY Financial
Champaign, IL

Job Description

Job Description

Objective:

The Agent Assistant is responsible for general office and clerical duties, managing calendars/schedules, client relations and developing new business.

Duties and Responsibilities:

  • Quote new business for Property and Casualty insurance
  • Schedule Insurance and Financial Review appointments
  • Schedule/Reschedule appointments for clients and prospects
  • Provide insurance applications and other paperwork to clients for signature
  • Complete and submit insurance applications for underwriting approval
  • Assist in marketing for new business
  • Handle customer service needs
  • Handle and document client service issues
  • Accept client payments and assist with billing issues
  • Work with Home Office to discuss client policy changes
  • Register, track, and schedule all continuing education requirements for the office
  • Keep the office staff and Financial Representative ahead of deadlines for continuing education
  • Faxing, filing, mailing, copying, scanning, document shredding
  • Maintain supplies of postage, office supplies and sales brochures
  • Assist with office cleaning as needed

Requirements:

The ability to obtain and maintain all necessary state insurance licensing (Property/Casualty and Life/Health)

Preferred Skills and Qualifications:

  • Excellent oral, written, and telephone skills
  • Detail oriented and highly organized
  • Strong personal computing skills including a working knowledge of Microsoft products: Outlook, Excel, Word, and Access.
  • Must be able to work with a wide variety of clients and agency personnel
Posted 2025-11-07

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