Manager of Outreach & Intervention

Austin

Job Type

Full Time

Workspace

In-office

About the Role

The Manager of Outreach and Intervention – Austin oversees the street outreach team in the Austin neighborhood. Reporting to the Associate Director of Outreach & Intervention, this includes overseeing the direct and indirect reports, day-to-day operations of street outreach, and overall strategy development and implementation specific to this community. This position will work directly with the Associate Director of Outreach & Intervention to create and implement an outreach strategy that is thoughtful, coordinated, and responsive to the current climate in each neighborhood and Chicago broadly. In addition, the position will also support the Scaling Community Violence for a Safer Chicago (SC2) initiative, an effort to achieve community-level violence reduction by scaling services to individuals at highest risk of violence.


This position will work to develop and maintain relationships with key individuals, local organizations and government institutions as well as create and implement violence reduction strategies and an engagement plan for the Austin communities. This role is part of the Institute leadership team and is someone who has a deep personal commitment to the mission and long-term goals of the organization, is a natural problem solver and leads with empathy, patience and a trauma-informed lens.


ESSENTIAL FUNCTIONS/RESPONSIBILITIES:
Leadership & Collaboration

• Participate in senior leadership meetings, collaborate on the implementation of strategic CVI initiatives (such as the Scaling CVI for a Safer Chicago initiative) and communicate daily with the Associate Director of Outreach & Intervention to ensure consistency across neighborhoods
• Implement organization/department policies and procedures. (e.g. personnel, financial, client eligibility, Standards of Professional Conduct, etc.)
• Work with colleagues at all levels to support collaboration across teams, information sharing, communication, and transparency
• Represent the organization at external stakeholder/partner meetings
• Participate in meetings with law enforcement, staff, service providers and other community-based organizations and business to strategize the implementation of nonviolence philosophies in Austin
• Participate in meetings with internal data team as well as external evaluation partners to make sure appropriate data is captured and the outreach strategy in Austin and is data informed
• Assist with pressing matters as they arise and perform other duties as required

Management & Administration

• Oversee outreach supervisor(s) in Austin, maintain accountability and complete annual performance evaluations/corrective action, as needed
• Manage the day-to-day operations of the outreach team in Austin, including administrative oversight such as daily sign-in sheets, data collection and entry, ordering of supplies, submission of expenditures with receipts, etc…
• Oversee scheduling of trainings, regular team meetings, and professional development activities
• Attend monthly budget meetings and play an active role overseeing grant spending in Austin
• Meet regularly with community partners
• Support the cultivation of Institute for Nonviolence Chicago leaders who have a knowledge of the unique group dynamics in Austin and can represent Institute for Nonviolence Chicago in a professional setting with external partners
• Participate in the hiring process for new outreach staff in Austin

Outreach Operations

• Actively participate in the implementation of the outreach strategy (canvassing, case management, intervention, victim assistance, etc.)
• Develop and maintain a network of relationships to stay knowledgeable of community conditions and active conflicts as well as lead conflict mediation, as needed
• Respond, with team, to critical incidents, mass shootings and emergency situations within the timeframe developed and according to established protocols and in line with Kingian nonviolence principals
• Lead a safety-focused culture. Oversee the management of safety protocols related to participant and staff engagement, demonstrate expertise in crisis prevention and de-escalation, and train others in best practices to create a safe environment for participants and staff.
• Collaborate with colleagues in workforce development and other programmatic department to make sure that all participants can attend programming safely and work to make sure all groups receive an opportunity to enroll in services
• Oversee the Flatlining Violence Inspires Peace (FLIP) Program in Austin
• Serve as the immediate point of contact for Institute for Nonviolence Chicago’s Light in the Night (LIN) community safety strategy, communicating with Metropolitan Family Services regularly as well as overseeing the day-to-day operations of the project, including monitoring expenses and insuring vendors are paid in a timely manner, creating the monthly LIN calendar, and making sure that staff canvass the community to encourage attendance

Requirements

• Bachelor’s degree in human services field (ie. sociology, social work, etc.) OR currently enrolled in a bachelor’s degree program
• At least two (2) years of experience supervising staff, preferably individuals with a history of justice system involvement
• At least five (5) years of experience in Community Violence Intervention (CVI) or related field
• Basic knowledge of the drivers of violence and history of street conflicts in Austin
• Experience building relationships with high-risk individuals in community and demonstrated ability to de-escalate conflict and conduct mediations
• Excellent verbal communication skills, ability to communicate effectively in writing and demonstrated experience completing detail-oriented tasks
• Demonstrated commitment to professional development and to bettering yourself
• Ability to take initiative, work as a self-starter, and lead by example
• Possess an inclusive leadership style based in empathy, patience, equity, consistent support, accountability, and the ability to relate well to a variety of individuals and groups
• Ability and commitment to maintain high level of confidentiality
• Demonstrated experience serving as a problem-solver in a complex environment
• Willingness to learn and commit to the principles of nonviolence, restorative justice and trauma-informed practices
• No pending criminal cases or prior convictions for sexual assault, child abuse or domestic violence
• Valid Illinois driver’s license, insurance, and good driving record
• Access to a vehicle to be able to move between neighborhoods served by Institute for Nonviolence Chicago

Salary & Benefits

Compensation is commensurate with years of related experience, position requirements, and candidate
qualifications. The average salary for the position is $60,000.

Institute for Nonviolence Chicago puts our people first with a top-of-the-line benefits package.
Competitive benefits package available, including Health, Life, and 401K.

About Institute for Nonviolence Chicago

The Institute for Nonviolence Chicago’s mission is to end the cycle of gun violence in Chicago using Dr. Martin Luther King, Jr.’s principles and teachings of nonviolence. Informed by a philosophy of nonviolence, Nonviolence Chicago will establish caring and sustained relationships with participants engaged in the cycle of violence. We will emphasize partnerships with community members, leaders, social service providers, and local law enforcement to reduce community levels of violence. We will help create a safer, healthier environment for young adults, youth, and their families. These general approaches will be specifically addressed using five major methods: Community Violence Intervention (CVI) / Street Outreach, Individualized Service Provision, Victim Support Services, Behavioral Health and Nonviolence Training.

To apply, send a cover letter along with your resume to [email protected] and please enter the job title in the email subject line.


Institute for Nonviolence Chicago - EEO Statement
Institute for Nonviolence Chicago provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Institute for Nonviolence Chicago complies with applicable state and local laws governing nondiscrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.