Service Associate

Your Impact at Lowe's

As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If you want to build eye-catching displays and implement strategies that showcase in-demand products, you'll enjoy working with our Merchandising Services Team.

How We Support You

Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules.

Keep your weekends free with a set weekday schedule.

Make your well-being a priority with multiple top-tier health insurance options.

Explore educational opportunities with Lowe's tuition assistance program.

Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.

Gain extra savings with a 10% Associate Discount.

Learn new trade skills with our Track to the Trades program.

Your Day at Lowe's

As a Merchandising Services Associate, you ensure our store's signage, pricing information, and displays are accurate so merchandise is easy to locate. You create product displays that are safe, clean, visually appealing, and easy for customers to access. While most of your time will be spent on activities that don't involve customer interaction, you may be expected to engage with customers when the opportunity arises. You'll be expected to listen to customers and answer questions, communicate product or warranty information, and assist in locating or handling merchandise.

Key Responsibilities

• Complete merchandising resets and service-related projects according to Lowe's specifications and provide proof of completion for assigned tasks
• Verify buyback items and ensure they are pulled, prepped, and ready for shipping
• Update/validate wayfinding and product location signage, as well as digital maintenance of this information throughout the store
• Confirm product pricing information is clearly visible and replace any missing price labels
• Help drive add-on sales by staging clearance products, sorting products in proper locations, and ensuring displays are placed appropriately throughout the store
• Repair/replace damaged or missing items, including signage, merchandise and displays.
• Communicate project priorities, schedule, and needs with Merchandising Services Team and Manager
• Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders
• Complete other duties as assigned

Minimum Qualifications

• Read, write, and perform basic arithmetic (addition and subtraction)
• Ability to hear, listen, and to communicate verbally with others
• Utilize web-based computer programs to accomplish assigned tasks
• Ability to sit and stand for long periods of time
• Minimally lift 25lbs unassisted or over 25lbs with or without accommodation

Preferred Qualifications

• Lowe's sales floor experience
• Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays.
• Experience operating power equipment such as lifts, order pickers, and similar equipment
• Working knowledge of essential tools (e.g., hand tools, drills, saws, etc.)

Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team.

Travel Requirements

This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.

Working Conditions

Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com

Pay Range: $15.00 - $15.60 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Associate Benefits

Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.

Health, Dental and Vision insurance

Life and Disability insurance

Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time

Flexible spending and health savings accounts

401(k) Retirement account with company match

Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs

Education support programs, including tuition assistance and trade skills scholarships

Business Travel Accident insurance

Maternity and Parental leave

Adoption assistance

Lowe's Associate Discount and broad discount platform

Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.