Senior Implementation Engineer

Job Description Lead and manage end-to-end technical implementation projects, from gathering and analyzing client requirements to ensuring successful go-live and system performance. Act as the primary technical liaison, collaborating with clients and internal teams to deliver smooth transitions, advanced troubleshooting, and post-sale support. Drive knowledge transfer through presentations and training, mentor junior engineers, and proactively mitigate risks. Maintain expertise in Artisight's products and foster strong stakeholder relationships to ensure high client satisfaction throughout the implementation lifecycle. This role will consist of 40% travel for 6 months, towards end of year. All over the US. 80% of clients are est or cst. Schedule depends on site and client needs. This role will be about 50% client facing with new customers to make sure they are aligned. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements -Senior level experience (5-7 yrs min) -Strong client facing experience -Strong Linux Experience (Fully linux environment) -Experience in Ansible for configuration management and automation -EHR/EMR experience (preferably EPIC) -HL7 Experience -Experience working with clinicians or healthcare professionals -Strong experience with Python -Solid understanding with Kubernetes for container orchestration and management -Familiarity with SIP (Audio calls) and WEBRTC (streaming technology) -Experience collaborating with DevOps and engineering teams to refine processes and tools for scalable implementations.