Quality Control Technician

Job Description

Job Description

Job Title: Quality Control Technician
Job Description

The Quality Control Technician evaluates finished products to ensure they meet established quality standards and product specifications. This role performs analytical testing, monitors production lines for compliance with safety and cleanliness requirements, and supports investigations into product non-conformance and foreign material issues. The technician works closely with production, quality, shipping, and customer service teams to maintain accurate records, address quality concerns promptly, and uphold regulatory and documentation requirements across multiple shifts.

Responsibilities

• Evaluate finished products for quality and acceptability in accordance with product specifications.
• Perform all required analyses on products using appropriate quality control analysis equipment.
• Communicate product quality issues clearly and promptly to production supervisors, production management, quality control leadership, shipping, and customer service staff.
• Log all analysis test results and batch information in the I-Series (AS400) system and maintain complete and accurate analysis records for documentation compliance.
• Monitor production line equipment for proper functionality, safety, and cleanliness, and report or help address any issues identified.
• Check and verify the proper operation of metal detectors (critical control points), magnets, scales, and conduct critical control point (CCP) and Good Manufacturing Practices (GMP) audits.
• Assist in investigations related to foreign material incidents and product non-conformance, contributing to root cause analysis and corrective actions.
• Perform batch set-up checks, assist in correcting set-ups when necessary, and document any discrepancies found.
• Place product on hold when required based on quality findings and release product when appropriate criteria are met.
• Reject product as necessary and complete rejection forms, including detailed root cause and corrective action documentation.
• Check allergen clean-out effectiveness as needed to ensure compliance with allergen control requirements.
• Perform pre-operational (Pre-Op) audits when necessary, such as after equipment has been down for maintenance, to verify readiness for production.
• Perform production scale checks and calibrate laboratory equipment according to the established calibration schedule.
• Collect microbiological (micro) samples as needed and place associated products on micro hold when required.
• Maintain and organize the retain sample area and control sample files to ensure traceability and proper documentation.
• Follow all Good Manufacturing Practices (GMPs) and safety procedures at all times while working in the facility.
• Complete special tasks or projects as assigned related to quality control and product safety.

• High school diploma or GED with 1–2 years of related work experience.
• Ability to use quality control analysis equipment effectively and safely.
• Fluency in spoken and written English to document results and communicate with cross-functional teams.
• Strong mathematical skills to perform measurements, calculations, and data interpretation.
• Computer and data processing skills, including the ability to log results and batch information in systems such as I-Series (AS400).
• Ability to climb ladders to access work platforms as part of equipment checks and audits.
• Ability to lift up to 50 pounds as needed in a production and laboratory environment.
• Flexibility to work 2nd shift (2:00 pm – 10:00 pm) with the ability to work 3rd shift (10:00 pm – 6:00 am) as needed.
• Reliable transportation to support working varying shifts and overtime requirements.

• An associate or bachelor’s degree is preferred and may support faster advancement opportunities within quality or related functions.
• Prior experience in a manufacturing or food production environment is beneficial.
• Experience conducting CCP and GMP audits is an advantage.
• Familiarity with allergen control programs and pre-operational inspections is helpful.
• Strong attention to detail and accuracy in documentation and recordkeeping.
• Ability to work collaboratively with production, quality, shipping, and customer service teams.
• Proactive approach to identifying issues, participating in investigations, and supporting corrective actions.

This position is based in a production and quality control environment that operates multiple shifts. The primary schedule is 2nd shift (2:00 pm – 10:00 pm), with flexibility required to work 3rd shift (10:00 pm – 6:00 am) as needed. Expect a significant amount of overtime, with the possibility of working up to 12-hour shifts. Weekend work may be required depending on production needs. The role involves working around production lines and equipment, climbing ladders to access work platforms, and lifting up to 50 pounds. You will work with quality control analysis equipment, production scales, metal detectors, magnets, and computer systems such as I-Series (AS400). The environment emphasizes Good Manufacturing Practices (GMPs), safety procedures, and cleanliness, and requires consistent adherence to established quality and safety standards.

Job Type & Location

This is a Contract to Hire position based out of Chicago, IL.

The pay range for this position is $21.50 - $22.35/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Chicago,IL.

This position is anticipated to close on Jun 5, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.