Account Director

Mondo
Chicago, IL

Apply now: Account Director, location is REMOTE. The start date is ASAP for this 4 Month Contract position.

Job Title: Account Director
Location-Type: REMOTE (EST / CST only)
Start Date Is: ASAP
Duration: 4 Month Contract
Compensation Range: $65 - $75/hr W2

Job Description:
Lead and manage key retail client accounts, driving strategic and operational excellence across digital and marketing initiatives.

Day-to-Day Responsibilities:

  • Oversee a portfolio of retail client accounts, with primary focus on a large enterprise account
  • Act as the main point of contact between client stakeholders and internal teams
  • Manage project delivery to ensure work is on time, on budget, and aligned with client strategy
  • Partner with project management teams on scope, burn tracking, and revenue forecasting
  • Lead client presentations, status calls, and strategic discussions
  • Ensure alignment between client briefs and final deliverables
  • Guide teams on workflow processes and digital execution best practices
  • Identify opportunities for account growth and additional business
  • Mentor and manage junior team members and direct reports
  • Collaborate cross-functionally to deliver integrated digital solutions

Requirements:

  • Must-Haves:
    • 8–12 years of account management experience in an agency or similar environment
    • Strong background managing enterprise or retail clients
    • Experience leading teams and managing direct reports
    • Proven experience with revenue forecasting, budgeting, and portfolio management
    • Familiarity with Adobe Experience Manager (AEM) and digital workflows
    • Ability to communicate effectively with technical and development teams
    • Strong presentation, communication, and stakeholder management skills
    • Experience working in fast-paced, client-facing environments
  • Nice-to-Haves:
    • Experience with workflow tools such as Workfront
    • Exposure to Salesforce or similar CRM platforms
    • Experience in both B2C and B2B environments
    • Background in regulated or retail industries
    • Interest in AI and emerging digital technologies
Posted 2026-04-12

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