Human Resource Assistant

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

The HR Assistant provides dedicated administrative and operational support to HR leadership and functional departments. This role requires strong organizational skills, attention to detail, and the ability to work with minimal supervision while exercising sound judgment and maintaining strict confidentiality.

The HR Assistant supports daily department operations, helps coordinate priorities, and represents the HR team in a professional and service‑focused manner. The individual must be flexible, adaptable, and capable of managing shifting responsibilities, schedules, and deadlines in a dynamic environment.

Working schedule will be from 12:00 PM until the evening.

Main Accountabilities

• Serve as the primary point of contact for internal and external customers on behalf of HR leadership.
• Maintain and update daily calendars, including departmental and personal schedules, meeting coordination, and preparation of supporting materials.
• Prepare, copy, bind, and distribute documents as needed.
• Conduct research on internal or external topics and compile findings for review.
• Draft, format, and edit letters, reports, briefing books, communications, and financial documents.
• Organize and maintain electronic and physical records, ensuring easy retrieval of correspondence, presentations, and other documentation.
• Manage incoming calls, messages, and emails; prioritize communication needs and establish follow-up timelines.
• Schedule conference calls, prepare agendas, and coordinate logistics.
• Arrange travel, create detailed itineraries, and prepare, review, and track invoices and expense reports.
• Collaborate with other administrative assistants to provide cross-functional support to HR leaders and other executives as needed.
• Process invoices for approval and payment, ensuring compliance with organizational guidelines.
• Maintain up-to-date contact lists for HR and executive business engagements.
• Assist in planning and coordinating department events and activities.
• Provide general administrative support and complete special projects assigned by HR leadership.

Knowledge, Skills and Experience

• Associate degree preferred.
• Minimum of three years of administrative experience required.
• Prior experience supporting executives or senior leaders strongly preferred.
• Exceptional organizational skills with a high degree of accuracy and attention to detail.
• Proficient in Microsoft Outlook, Word, Excel, PowerPoint, and internet-based tools.
• Able to work independently with limited supervision.
• Demonstrated ability to adapt quickly in fast-paced, high-pressure environments with minimal instruction.
• Ability to remain calm and composed in stressful or time‑sensitive situations.
• Strong interpersonal skills with the ability to maintain confidentiality and handle sensitive information professionally.
• Highly dependable, punctual, and committed to meeting deadlines.
• Excellent communication and customer service skills, both verbal and written.
• Able to work schedule shifts that start at 12:00 PM until evening, weekends and holidays as needed.

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.