Group Sales Manager
- Develop and execute innovative sales strategies to achieve and exceed group revenue goals.
- Identify, qualify, and cultivate new business opportunities through proactive outreach, strategic networking, and industry events.
- Foster strong, ongoing relationships with existing clients, promoting loyalty and repeat business through exceptional service and tailored solutions.
- Collaborate closely with the Director of Sales, Events & Marketing and the Director of Revenue Management to develop impactful pricing strategies and customized packages.
- Deliver compelling presentations and proposals that highlight Park Hyatt Chicago's distinct offerings, luxury accommodations, and bespoke service.
- Partner with hotel departments to ensure the flawless planning and execution of group events, ensuring each touchpoint aligns with our brand standards.
- Stay informed on market trends, competitive landscape, and emerging opportunities to position Park Hyatt Chicago as the premier choice for luxury group experiences.
- Health Insurance Eligibility: Available after 30 days of employment.
- 401(k) Eligibility: Available after 30 days of employment.
- 401(k) Matching Contribution: Eligible after 1 year of employment (limited match).
- Monthly Fitness Membership Reimbursement: Available up to a specified limit.
- Qualified Parking & Transportation Tax Exemption: Subject to eligibility.
- Paid Time Off & Holidays: Provided according to company policy.
- Discounted Colleague Rate Room Nights: Available based on room availability.
- Complimentary Room Nights: Offered based on availability.
- Complimentary Meals: Available in the colleague dining room.
- On-Site Bike Rack: Provided for colleague use.
- Experience: 2-5 years of experience in group sales within the luxury hospitality industry, preferably with a globally recognized brand or five-star property.
- Education: Bachelor's degree in Hospitality Management, Business, or a related field preferred; additional certifications in sales or revenue management are a plus.
- Sales Leadership: Proven ability to develop strategic sales plans, cultivate high-value client relationships, and drive consistent revenue growth through proactive engagement.
- Client-Centric Focus: Unwavering dedication to delivering personalized, detail-oriented service that exceeds the expectations of luxury group and corporate clients.
- Communication: Exceptional verbal and written communication skills, with the ability to present with confidence, negotiate effectively, and collaborate cross-functionally.
- Organizational Skills: Expertise in managing multiple leads, contracts, and timelines with precision, ensuring seamless client experiences from inquiry to execution.
- Business Acumen: Strong understanding of group pricing, forecasting, and revenue strategy, with proficiency in Microsoft Office, Envision, or similar sales platforms.
- Luxury Brand Standards: Commitment to upholding the highest standards of hospitality, aligned with the refined and elevated experience that defines the Park Hyatt brand.
- Problem-Solving: Resourceful and solution-oriented, able to navigate challenges gracefully while maintaining the integrity of the client and guest experience.
- Flexibility: Availability to support site visits, client events, and internal planning meetings outside of standard hours as needed to ensure success.
- Passion for Sales & Hospitality: Genuine enthusiasm for luxury travel, sales strategy, and service excellence, with a drive to represent Park Hyatt Chicago at the highest level.
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