Junior Services Representative
LaSalle Network is excited to partner with a respected organization seeking a Retirement Benefits Service Representative to join their team in Chicago. This Retirement Benefits Service Representative position is contract-to-hire and ideal for a service-driven professional ready to support retirees with care, clarity and confidence.
As a Retirement Benefits Service Representative, you are the face and voice of the organization. You’ll guide retirees through pension questions, benefit updates and profit-sharing plan inquiries after training.
What’s the job?
Answer inbound calls from retirees and future retirees
Explain pension and retirement benefit details
Maintain and update retirement account records
Process dependent changes and administrative updates
Support profit-sharing plan inquiries post-training
Assist with general office and switchboard duties
What’s needed?
Customer service or call center background
Strong multitasking and documentation skills
Proficiency in Microsoft Office
Professional phone presence
Bilingual Spanish preferred
Quick learner with attention to detail
What’s in it for me?
$20/HR
Medical, dental and vision insurance options
Contract-to-hire career pathway
Professional development in retirement services
Stable Monday–Friday schedule
Ready to build a long-term career as a Retirement Benefits Service Representative? We’re interviewing via Teams and moving fast.
Best,
Jessica
LaSalle Network
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