Customer Relationship Manager
Mandate:
Reporting to the Vice President of Business Development and Sales, the Customer Relationship Manager will serve as the key liaison between our sales representatives and the operations team. In this role, you will support existing accounts while also identifying and pursuing new business opportunities through both inside and outside sales outreach. Responsibilities include preparing customer quotes, maintaining and updating databases, and consistently delivering exceptional customer service. Additional duties involve responding to customer inquiries, conducting customer review calls, and fulfilling other tasks assigned by the company.
Requirements:
- Minimum 2 years of sales or operations experience in a 3PL freight forwarding environment
- Experience in ocean, air, ground, brokerage, or warehousing is considered an asset
- Bachelor's degree in business or a related field is considered an asset
- Knowledge of current air and ocean service offerings for transatlantic shipments to the United States and Canada will be considered an asset
- Travel may be required
What You Offer:
- Proficiency in establishing rapport and developing solid relationships with potential leads and key customer contacts
- Ability to ask the right questions, listen carefully and understand customers' needs
- Proven problem-solving skills
- Excellent communication skills
What We Offer:
- Equal opportunity employer
- Competitive compensation
- Comprehensive health and dental care
- Balance between work and home life
- Opportunities for professional development and career growth
Salary range: USD $70,000–80,000
Recommended Jobs
Produce Production Team Member (Fruit and Vegetable Cutter) - Full Time
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving…
Janitor
Janitor $15.00 - $16.00/hour | Full-time Days Location: Wesley Willows | Rockford, IL Apply today and receive a response within 48 hours! Why Join Us? Make an Impact: This is your opport…
Printing Supervisor (Elk Grove Village, IL, US, 60007)
At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwa…
Senior AR Credit & Collections Analyst
Position Overview We are seeking an experienced Senior AR Credit & Collections Analyst to support a critical customer transition initiative. This role will focus on coordinating customer payment …
Server
Job Description Job Description KURA SUSHI – Pioneers of the revolving sushi concept! Interview for our location in Oak Brook, IL Come join the Kura Krew, a team that is passionate about fo…
Server
Job Description Job Description Benefits: ~401(k) ~ Employee discounts ~ Flexible schedule Benefits/Perks Flexible Scheduling Competitive Compensation Career Advancement Opport…
Busser / Host Assistant
For over 47 years, Joe’s Pizza & Pasta has been a family tradition in Illinois—serving our famous hand-tossed pizzas, hearty pastas, subs, salads, and more. With nearly two dozen locations, we’re pro…
Caregiver
Become a HERO with Home Instead. You have been caring for people your whole life! Now it is time to be recognized for being a Hero in your Community! Home Instead provides a variety of services that a…
Sylvan Health Registered Dietitian (1099)
Thank you so much for your interest in joining Sylvan Health's Network of Registered Dietitians! Our goal is to elevate the role of dietitians to be a critical part of a patient's care team. By joini…
PRN Dentists - Supporting Military Health Readiness
Job Description Job Description Description: DOCS Health is seeking General Dentists, Endodontists, and Oral Surgeons to join our team in providing essential dental exams and treatments to our M…