Senior AR Credit & Collections Analyst

Position Overview
We are seeking an experienced Senior AR Credit & Collections Analyst to support a critical customer transition initiative. This role will focus on coordinating customer payment method changes, banking information updates, and vendor master data maintenance while ensuring minimal disruption to billing, collections, and cash application processes.

The ideal candidate will have a strong background in accounts receivable operations, customer account management, and financial process coordination, along with exceptional communication and project management skills.

Responsibilities

• Lead customer communications and onboarding activities related to payment method transitions

• Assist customers in converting from credit card payments to ACH, debit, wire transfer, or check payment methods

• Provide required tax documentation and support customer setup requirements

• Coordinate customer transitions to updated banking information

• Support completion of banking forms and customer account setup documentation

• Track project milestones, customer conversion status, and issue resolution activities

• Maintain accurate records of customer interactions, updates, and change requests

• Partner with internal teams to ensure continuity of billing, collections, and cash application processes

• Identify and mitigate risks that could impact customer payments or collections activities

• Ensure compliance with financial documentation and control requirements

Qualifications
Required Experience

• Supervisory experience in one or more of the following areas:

  • Accounts Receivable

  • Billing and Collections

  • Customer Account Management

  • Finance Operations Support

Knowledge & Skills

• Strong understanding of:

  • ACH payments

  • Customer billing and collections processes

  • Vendor/master data management

  • Financial compliance and documentation controls

• Excellent customer service and communication skills

• Strong organizational, project coordination, and follow-up abilities

• Ability to manage high-volume customer interactions while maintaining attention to detail

• Proficiency in Microsoft Excel and ERP/accounting systems

Key Details

• Location: Glenwood, IL

• Schedule: Hybrid-1 day onsite per week

• Pay: $30-40 per hour (based on experience)

• Employment Type: Contract (3-5month project)

• Benefits: LaSalle Network consultants are eligible to enroll in benefits. For details, visit

If you have strong B2B collections experience and are confident handling vendor calls, we encourage you to apply for this opportunity today.

#LNAF