Customer Support Specialist
As a Customer Support Specialist, you’ll play a key role in ensuring our clients’ customers receive top-notch support. Your main responsibilities will include:
- Responding to customer inquiries via phone, email, and/or chat
- Providing fast, friendly, and professional assistance
- Troubleshooting product and service issues to find optimal solutions
- Maintaining detailed and accurate records of customer interactions
- Staying up to date on client products, services, and policies to provide accurate information
- Collaborating with teammates and sharing feedback to continuously improve the customer experience
Requirements
We’re looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have:
- This is a fully remote position, but you must be located within the United States
- Fluent in speaking, writing, and reading the English language
- A reliable Internet connection and computer
- A positive, professional attitude and a passion for helping others
- The ability to work independently in a distraction-free home office
- Previous customer support experience is a plus, but not required
Benefits
- Fully remote: work from anywhere within the United States
- Full-time and part-time available
- Competitive hourly pay from $20/hr
Recommended Jobs
Structural Engineer I
Your future position: Structural Engineer I Choose your location: Crystal Lake or Chicago, IL Why you should join our team! Why Baxter & Woodman? At Baxter & Woodman, both seasoned professionals an…
Lead Software Engineer, Full Stack
Overview Lead Software Engineer, Full Stack Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusiv…
Consulting director business intelligence - specialty
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something…
Pastry Sous Chef
Pastry Sous Chef At Catering by Michaels, we believe an event is more than food on a plate. Every detail matters, and our pastry team plays a critical role in how each event is experienced and remem…
BDC Representative
MCGRATH ARLINGTON KIA is seeking an EXPERIENCED, qualified BDC representative to help grow our BDC. We are seeking a long-term, goal-oriented individual with a strong track record of performan…
Server
Reunion is a high-energy dining experience located on iconic Navy Pier, welcoming guests from around the world every day. We pride ourselves on warm hospitality, exceptional service, and creating memo…
Fire Alarm Systems Associate Project Manager
Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. We are i mproving how we live, …
Truck Driver/CDL-A /Intermodal / Home Daily /Night Shift
Hiring immediately for Class A Driver! Bold Safe Trucking is a top employer of CDL Truck Drivers across the country. In addition to a great starting salary, we offer great benefits and great sched…
Account Manager, Insurance
About the Role Insureon is seeking an Account Manager to service and maintain a book of Management Liability accounts, including Directors & Officers (D&O), Employment Practices Liability (EPLI)…
Fulfillment Specialist
Open to all experience levels. Great way to get your foot in the door. Will not be in a warehouse but more in a mailroom environment. Pay: $17 an hour. 5 Days of Pto and Holidays are paid aft…