Guest Services Associate

Start a new career as a Guest Services Associate at Highview in the Woodlands, a Wesley Willows senior living community!

Join the Wesley Willows family, where your work is more than a job—it's a fulfilling journey of personal and professional growth, guided by strong ethics and a commitment to compassionate service.

Apply today and receive a response within 48 hours!

Why choose Wesley Willows?

• This is your opportunity to make a difference in the lives of others!
• Great benefits available!
• Wage Range is $15.00 - $16.50/ hr| Credit given for experience

How you will make an impact:

As a Guest Services Associate at Highview in the Woodlands, you’ll be the friendly, professional first point of contact for residents, visitors, and staff. You’ll help create a welcoming, customer-focused environment by greeting guests, answering calls, and providing clerical support such as copying, scanning, and handling mail and packages. Key responsibilities include tracking arrivals and departures, issuing visitor notifications, generating resident nameplates, submitting work orders, retrieving mail, and following emergency procedures. You’ll also support various departments with administrative tasks. This role requires strong communication, teamwork, professionalism, discretion, and proficiency in Microsoft Office. A polished appearance, respect for confidentiality, and empathy for older adults are essential, along with compliance with all privacy regulations.

Schedule: This role is full-time, 7:00 am - 4:00 pm.

What you will need:

• High school graduate or equivalent (required).
• A minimum of one year of administrative/clerk experience (required).
• Computer literacy and interpersonal relations with proven communication skills, both verbal and written (required).

Benefits for Qualified Employees:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• 403(b) Retirement Plan with Employer Match
• Life/AD&D Insurance
• Short- & Long-Term Disability
• Accident, Critical Illness, and Hospital Indemnity Insurance
• Mail Order Pharmacy
• Telemedicine
• Wellness Programs
• Employee Assistance Program

To apply, please complete the required questionnaire. We accept applications on a rolling basis.

We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws.

Applicants for this position must be able to produce a negative drug test. Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position.