Food and Beverage Operations Manager

TXA TXA Club
Chicago, IL

OPERATIONS / BRAND MANAGER

Summary: be the day-to-day steward of the guest experience, team development, beverage program, and community engagement.

Team Leadership & Training
  • Lead staff training, onboarding, coaching, and development while fostering a kind, accountable, high-performing team culture.
  • Establish and maintain clear standards for hospitality, service, beverage, and daily operations.
Guest Experience & Community
  • Be a visible leader on the floor and ensure the guest experience consistently reflects the cafe's values and standards.
  • Build and maintain relationships with local businesses, organizations, artists, producers, and community members.
  • Help identify and develop collaborations, events, partnerships, and other opportunities that strengthen the brand.
  • Protect and actively contribute to the identity, reputation, and values of the brand.
Beverage Program
  • Take ownership of the day-to-day health and development of the beverage program.
  • Maintain quality, consistency, profitability, and presentation across coffee, cocktails, wine, beer, and non-alcoholic beverages.
  • Develop seasonal offerings and help keep the program creative, relevant, and financially sustainable.
  • Monitor beverage inventory, ordering, waste, pricing, and margins.
Operations & Business Health
  • Translate the owner's financial and strategic priorities into concrete operational action.
  • Identify and address inefficiencies in labor, purchasing, systems, and day-to-day operations, and continuously look for ways to improve the business.
  • Build systems and accountability that improve consistency, efficiency, and long-term sustainability.

    HOW TO APPLY

    Please submit your resume along with a brief note telling us about your hospitality background and what excites you about working with TXA TXA. Send to: [email protected].

    We look forward to meeting you.

Posted 2026-08-12

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