Business Development Manager

Position: Business Development Manager, Cross-Sell
Location: Hybrid (US-based, primarily remote, with travel required)
Company: The CAM Collective (TCC)
Salary: $125,000 - 150,000

About The CAM Collective (TCC)

The CAM Collective (TCC) is a leader in the property management industry, supporting a growing portfolio of Member Companies that manage residential real estate across the United States. Through our Member Companies, we serve condominium, townhome, and homeowner associations, as well as provide rental management services for multi-family, single-unit, and co-op properties.

We pride ourselves on delivering an exceptional experience to our management clients and on building scalable, value-driven solutions that enhance operational efficiency and profitability across our Member Companies.

Position Summary

TCC is seeking an experienced and detail-oriented Business Development Manager, Cross-Sell to drive the growth and execution of cross-sell initiatives across TCC Member Companies. This role is responsible for identifying revenue opportunities, launching and managing cross-sell programs, educating internal teams, strengthening client relationships, and ensuring consistent execution across multiple service lines.

The ideal candidate is both strategic and hands-on—comfortable analyzing data, managing initiatives end-to-end, navigating frequent client escalations, and collaborating with diverse internal and offshore teams.

KEY RESPONSIBILITIES

Cross-Sell Strategy & Execution

• Own the strategy, rollout, and performance of cross-sell initiatives across TCC Member Companies.
• Identify and prioritize cross-sell opportunities through data analysis, client insights, and operational trends.
• Partner with Member Company leadership, property managers, and internal teams to drive adoption and execution.
• Develop scalable processes, playbooks, and communication strategies to support consistent cross-sell delivery.
  

Telecom Services

• Develop and execute strategies to promote Ilium Telecom services to existing TCC Member Company clients.
• Analyze client data to identify telecom needs and cross-sell opportunities.
• Collaborate with Member Company teams to design targeted campaigns that communicate value and ROI.
• Manage client engagement and follow-up with support from offshore resources.
  

Vendor Payment Services

• Implement and manage final-release vendor payment processes, ensuring accuracy and timeliness.
• Partner with CVPS staff and Member Company finance and accounting teams to streamline permissions and workflows.
• Analyze vendor history, compliance, and payment trends to identify revenue and efficiency opportunities.
  

Tax Return Preparation Services

• Coordinate tax preparation services for TCC Member Company clients in collaboration with internal and external tax teams.
• Ensure compliance with federal and state regulations.
• Oversee documentation gathering and client communications related to tax preparation.
• Serve as a point of escalation for tax-related questions and issues.
  

Exterminating Services

• Develop and execute strategies to deliver monthly recurring exterminating services to existing clients.
• Partner with Member Company teams to create targeted messaging and campaigns.
• Manage ongoing client relationships and service adoption with support from offshore resources.
  

Stakeholder Engagement & Reporting

• Conduct regular check-ins and feedback sessions with Member Company Presidents to reinforce program value and adoption.
• Utilize data analytics tools to track sales performance, client satisfaction, and operational efficiency.
• Monitor and report on key performance indicators (KPIs) across all cross-sell initiatives.
• Prepare clear, actionable reports and recommendations for senior leadership.

Requirements

QUALIFICATIONS

• Bachelor’s degree in Business, Finance, Marketing, or a related field (or equivalent experience)
• 7+ years of experience in business development, revenue growth, or cross-sell initiatives
• Proven experience working across multiple service lines or product offerings
• Strong analytical skills with the ability to translate data into actionable insights
• Exceptional relationship-building and communication skills
• Experience managing complex initiatives across multiple stakeholders and teams
• Comfortable addressing and resolving frequent client escalations
• Experience in property management, real estate services, or professional services is strongly preferred
  

SUCCESS MEASURES

• Increased cross-sell penetration and revenue across Member Companies.
• Consistent adoption and execution of cross-sell programs.
• Improved client satisfaction and retention related to cross-sell services.
• Scalable, repeatable processes that support long-term margin improvement.

Benefits

What We Offer

• Base compensation: $125,000–$150,000
• Monthly cell phone stipend
• Flexible hybrid work schedule
• Medical, Dental, and Vision insurance
• 401(k) with company match
• Short-term and long-term disability (company-paid)