Group Housing Coordinator - Hilton Chicago

The beautiful Hilton Chicago, in the heart of the windy city, is currently hiring a Group Housing Coordinator to help the Catering and Events team!

Located on South Michigan Avenue and overlooking Grant Park and Lake Michigan, this hotel offers 1,544 guest rooms and suites, 234,000 square feet of meeting and event space, and exceptional dining options.

This is a great opportunity for those who want to grow and gain more experience in our industry, If you’re ready to welcome guests from all over the world at Illinois largest Hilton Hotel & Resorts property, then we want you to be a part of our team!

For full time employees, Hilton offers AMAZING benefits including health insurance (medical, dental, vision), 401k (matching), extensive Paid Time Off, Team Member/Friend & Family Travel Program to stay in any Hilton brand hotel for a very discounted rate, Team Member recognition and other AWESOME Hilton Perks!

APPLY RIGHT NOW! (It only takes a couple of minutes, use your phone) and a Hilton recruiter will be in touch.

For more information on the property, please visit:

What will I be doing ?

As a Group Housing Coordinator, you will be responsible for coordinating group room reservations and related functions with in-house departments, affiliates, and outside group contacts in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Coordinate group room reservations and related functions with in-house departments, affiliates, and outside group contacts.

• Provide and maintain sincere, courteous, and knowledgeable service to all guests and team members.

• Be proficient in all areas of reservations and general operations of the hotel.

• Utilize the internal reservation system to manage reservation inventory.

• Maintain ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.

• Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards.

• Prepare and review written documents accurately and completely.

• Answer telephones using appropriate etiquette.

• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.

• Read and visually verify information in a variety of formats.

• Perform other reasonable job duties as requested.

The Benefits

The hourly rate is $26.50

Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible Team Members a comprehensive benefits package including:

• Medical Insurance Coverage – for you and your family

• Best-in-Class Paid Time Off (PTO)

• Complimentary Meals in the Team Member Restaurant

• Complimentary Access to the Hotel Athletic Club

• Go Hilton Hotel Discount program: 100 nights of discounted hotel stays

• Mental health resources including Employee Assistance Program, subject to eligibility

• Parental leave to support new parents

• 401K plan and company match

• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

• Continuing Education opportunities

• Career growth and development

• Recognition and rewards programs

What are we looking for ?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!