Manager of Operations (CS26-173)

Description

Manager of Operations (CS26-173) Overview

To build on a strong foundation of achievement and contribute to the realization of its ambitious institutional goals, Southern Illinois University Edwardsville (SIUE) invites applications for the position of Manager of Operations (CS26-173) . As a premier metropolitan university, SIUE is committed to advancing social and economic mobility while shaping the workforce of the future. Grounded in a comprehensive, broad-based education and enriched by hands-on research opportunities, SIUE equips its students with the knowledge and skills needed to succeed in a global marketplace and positively impact their communities.

Why SIUE?

Employing more than 2,400 faculty and staff members, SIUE is one of the largest employers in the Metropolitan St. Louis area. A study by SIUE School of Business faculty shows the University has a $1.3 billion annual economic impact on the region. Each year, the University's presence generates almost 9,000 additional jobs and more than $250 million in labor income for the area.

What You Will Do

The Manager of Operations provides leadership for the central, department-wide functions that ensure organizational success and compliance of the Kimmel Belonging and Engagement Hub. This position oversees the office’s key operational areas, including student employment, assessment, marketing, and administrative supervision, to strengthen effectiveness, communication, and impact across the department. The Manager of Operations aligns people, processes, and systems to advance the department’s mission of student belonging and engagement, while fostering a culture of learning, accountability, and excellence. The position supervises two office support specialists and a team of student employees.

• Oversee the department’s student employment program, including recruitment, training, and assessment of learning outcomes; ensuring alignment between student roles and office needs; and direct supervision for a team of students.

• Lead the development and implementation of a comprehensive departmental assessment plan incorporating both quantitative and qualitative data. Collaborate with staff to collect, synthesize, and interpret data that demonstrates impact, informs decision-making, and contributes to reporting mechanisms.

• Manage the department’s digital presence and communication strategy, including creative direction for social media, website content, newsletters, and more.

• Supervise office support staff responsible for department resources, budget processes, procurement, and operational compliance, ensuring that departmental procedures align with University policies and priorities.

• Serve as a cross-functional connector within the department, aligning student employee efforts, staff initiatives, and administrative processes to enhance efficiency, collaboration, and impact.

• Implement office-wide systems and structures that support organization and operational effectiveness, continuous improvement, and data-informed operations across the department.

FLSA: Non-Exempt

Minimum Acceptable Qualifications

• Bachelor’s degree
• 1+ years of relevant professional experience in higher education, student affairs, operations, assessment, and/or marketing.

Preferred Qualifications

• Master’s degree in Higher Education, Student Affairs, Organizational Leadership, or related field.
• Experience supervising student employees or support staff.
• Experience with website management, social media strategy, and/or marketing design tools.
• Demonstrated experience using data to guide planning or decision-making.

Supplemental Information

Civil Service Information: Civil Service Application - FAQs



Application Instructions: How to Apply - Step by Step (Download PDF reader)

Illinois Residency Requirement: Pursuant to the State Universities Civil Service System, out-of-state candidates must establish Illinois residency within 180 calendar days of the start date for this position.

Illinois residency requires proof of a valid Illinois Driver’s License or state of Illinois ID Card. Failure to produce the required documentation within 180 calendar days is grounds for immediate separation.

Classification: State Universities Civil Service System Classification Number: 5001 – SUCSS Classification Title. For more information on Civil Service classifications, please visit the State Universities Civil Service System website at:

Veterans: Veterans who qualify for preference must provide proof of eligibility within ten (10) working days of submitting an application. The required proof of eligibility includes, at a minimum, a copy of the veteran's DD214/DD215 form (Department of Defense), NGB22 form (National Guard), or Discharge Orders or DD256 Discharge Certificate (Reserves). For help in determining the appropriate proof of eligibility to submit, please refer to the Guide for Veteran Document Verification. (Download PDF reader)

Pre-Employment Screening: All external candidates who receive a job offer will be required to undergo pre-employment screening for this position. The screening process will encompass a criminal background check and, where applicable, other background checks such as a drug screen, verification of employment and education or licensure/certification, reference checks, and/or checks with relevant government registries. Please note that all job offers are contingent upon successful completion of the required screening process.

Work Authorization Information: SIUE will only employ those who are legally authorized to work in the United States and visa sponsorship for this position will not be provided. International students at SIUE on F-1 or J-1 visas are not eligible for full-time or part-time civil service positions with permanent status.

Accommodation: If you are unable to utilize our online application system and need to request an accommodation, please reach out to us at 618-650-2190 or via email at: [email protected]

EEO Statement

Southern Illinois University Edwardsville is an equal opportunity employer and thus prohibits discrimination against employees, applicants for employment and students on the basis of age, color, disability, marital status, national origin, race, religion, sex, sexual orientation, or veteran’s status.

We value your interest and look forward to reviewing your application. For questions or more information, please email [email protected].