ENT Facial Plastics & Reconstructive Surgery Office Nurse/Certified Medical Assistant

Job Description

Job Description

The Physician’s Office Nurse/CMA for the ENT Facial Plastics & Reconstructive Surgery assists the provider in the delivery of health care services. Takes vital signs, assists in a variety of treatments, administers medications, monitors usage, facilitates and tracks testing, and updates patient records. This role includes assisting with patient exams and procedures in a busy outpatient setting. A key responsibility of this position is managing surgery authorizations. This includes collecting necessary documentation, submitting requests to insurance companies, and following up to ensure approvals are received in a timely manner. The ENT Facial Plastics & Reconstructive Surgery Nurse/CMA coordinates referrals, prepares patients for procedures, documents clinical information in the EMR, and helps ensure smooth daily operations in the office. Uses communication skills to discuss medical related issues and questions with patients and families and makes referrals to other care providers. Participates in patient education, follow up care, infection control, and quality improvement. Prepares exam and treatment rooms with necessary instruments, ensuring cleanliness and sterilization processes have been accomplished. Orders, prepares, and maintains supplies and equipment for treatments. Screens telephone calls for referral to physician, takes phone messages as related to medical questions, and relays messages concerning prescriptions to physician. Performs all diagnostic testing and proficiency testing on equipment and diagnostic materials. Keeps accurate records of testing performed and/or sent to other laboratories. Advises and assists support personnel in scheduling of tests, treatments, and appointments. Must be able to accurately and timely complete FMLA/WC forms.

This practice specializes in both medical ENT care and cosmetic and reconstructive facial plastic surgery. Previous experience in one or both areas preferred.

Schedule: Monday - Friday Hours: 8 am - 5 pm

Requirements:

• Graduate of an accredited school of nursing or CMA program
• Current Illinois license as a registered or licensed practical nurse or CMA certification
• Current CPR certification
• Good working knowledge of the nursing process and strong nursing practice skills including physical assessment skills
• Clinical experience preferred but not required
• Experience with Microsoft Word, Excel, and Outlook preferred

Benefits Summary

We are proud to offer a comprehensive benefits package, including:

1. Health Insurance
• Medical, dental, and vision coverage options.
• Free internal prescription program
• Employer contributions to premiums.
2. Retirement Plans
• 457(b) plan with employer matching.
• 401(a) plan for employer contributions.
3. Paid Time Off (PTO)
• Vacation days: 12 to 27 days per year based on years of service
• Sick days: 12 days per year accruing to a maximum of 65 days.
• Holidays: 6 observed paid holidays
4. Work-Life Balance
• Flexible work schedules
5. Other Benefits
• Employer-provided life insurance with optional additional coverage available at the employee's expense.
• Short-term and long-term disability insurance
• Employee assistance programs (EAP)
• Health Savings Accounts
• Flexible Spending Accounts
• Professional development opportunities
• Scholarship and Tuition reimbursement
6. Additional Perks
• Wellness programs
• Volunteer opportunities
• Productivity, retention, and referral bonuses

About Us

At Wabash General Hospital, we are dedicated to putting patients at the heart of everything we do. Guided by our motto, “people you know, helping people you love,” we are committed to serving our community with care and compassion.

We offer services for all generations, striving to be the trusted healthcare destination throughout every stage of life. While we are honored to have received numerous awards recognizing our efforts to be the best, what truly sets us apart is the personalized experience we provide to our patients and their families.

Our compassionate and dedicated team is focused on delivering exceptional, individualized care to support patients and their loved ones every step of the way. Join us in making a meaningful impact in the lives of those we serve.