Dining and Events Manager

Responsibilities:

Serve as the lead day-of contact for all events. Events include Golf Outings, Corporate Functions, Bridal and Baby Showers, Weddings and more.

• Oversees Execution of Banquet Events including Golf Outings, Corporate Functions, Bridal and Baby Showers, Weddings and more.
• Provide an optimal level of event service by supervising the banquet area's daily operations, including ordering supplies, supervising event space set-up, and determining staffing levels
• Coordinate with the Clubhouse Manager and Executive Chef, working together to establish goals, guidelines, budgets, schedules, and strategies to meet the events' needs.
• Delegate responsibilities among staff, communicate with clients, and liaise with external parties to secure supplies.
• Provide exceptional customer service by greeting and engaging with guests, ensuring their needs are met throughout their dining experience.
• Resolve customer complaints or concerns promptly and in a professional manner.
• Maintain a welcoming and comfortable atmosphere in the dining room.
• Conduct regular performance evaluations and provide feedback to promote growth and development.
• Oversee the daily operations of the dining room, including seating arrangements, reservations, and table turnover.
• Monitor and manage table rotations to optimize seating capacity and minimize wait times.
• Collaborate with the kitchen and bar staff to ensure timely and coordinated service delivery.
• Monitor diners to anticipate their need for attention/service.
• Maintain inventory of dining room supplies, such as utensils, glassware, and linens, and coordinate restocking as needed.
• Uphold high standards of food quality, presentation, and service consistency. Resolve guests' issues with their orders.
• Ensure compliance with health and safety regulations, including food handling and sanitation procedures.
• Conduct regular inspections of the dining area to maintain cleanliness and organization.
• Monitor and enforce compliance with company policies and procedures.
• Implement strategies to attract and retain customers, such as special promotions, events, or loyalty programs.

Qualifications:

• High school diploma or equivalent
• 2+ years of work experience in a high volume, full-service restaurant or event space
• Extensive knowledge of front-of-house operations
• Excellent communication and organizational skills
• Flexible schedule

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Work Location: In person