Customer Support Specialist
Details
Compensation: $18–$20/hour
Benefits: Medical, Dental and Vision
Location: Schaumburg, IL
Work Model: Fully on-site | Monday–Friday, 8 a.m.–5 p.m.
LaSalle Network is hiring for a Freight Tracking Agent
Fast shipments. Tight timelines. Zero room for error. LaSalle Network is seeking a driven Freight Tracking Agent to support a high-volume logistics operation. As a Freight Tracking Agent, you’ll own shipment visibility, communicate in real time and help prevent small issues from becoming big problems. If you like staying one step ahead, this role was built for you.
What’s the job?
Track shipment progress across domestic lanes
Update systems with accurate shipment notes and milestones
Flag delays and exceptions immediately
Coordinate with carriers, agents and internal operations teams
Handle inbound shipment inquiries with confidence and clarity
Support service recovery and customer satisfaction initiatives
What’s needed?
Strong attention to detail and time management skills
Ability to thrive in a fast-paced, deadline-driven environment
Professional written and verbal communication skills
Prior logistics or freight experience preferred
Comfort using tracking tools and internal platforms
What’s in it for me?
Competitive hourly pay
Medical, Dental and Vision insurance
Stable weekday schedule
Career-building experience in logistics and supply chain
If you’re ready to make your mark as a Freight Tracking Agent, apply now and keep operations moving without missing a beat.
Jessica McCourt
LaSalle Network
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