Assistant General Manager

Assistant General Manager – Mercadito (River North)

Location: Chicago, IL

Mercadito is one of Chicago’s premier destinations for authentic Mexican cuisine, elevated cocktails, and vibrant hospitality. With a celebrated flagship location in River North and a second opening soon, we’re entering an exciting phase of growth and are looking for dynamic leaders to join our team.

About Us
Our concept blends traditional flavors with modern presentations in a high-energy environment known for its handcrafted guacamoles, signature tacos, and expertly curated tequila and mezcal list. The space features a bustling main dining room, a cocktail-focused bar, and a speakeasy-style lounge for private events and mixology experiences.

Position Overview
We are seeking a passionate and motivated Assistant General Manager (AGM) to help lead day-to-day operations, foster team development, and ensure exceptional guest experiences. This is a hands-on leadership role with opportunities to support the opening and growth of new locations, making it ideal for someone looking to grow with a dynamic and expanding brand.

Key Responsibilities

• Team Leadership : Support the General Manager in leading front-of-house staff, including training, coaching, and scheduling

• Operational Oversight : Ensure smooth service during high-volume shifts, uphold brand standards, and manage daily floor operations

• Guest Experience : Maintain a guest-first culture by engaging with diners, addressing concerns promptly, and ensuring satisfaction

• Administrative Duties : Assist with labor management, ordering, vendor coordination, and inventory

• Support Beverage & Events : Collaborate with the bar team on promotions, menu rollouts, and private events

• Culture & Accountability : Foster a positive and professional environment that aligns with Mercadito’s values of hospitality, integrity, and innovation

Qualifications

• 2+ years of experience in a supervisory or AGM role, preferably in a high-volume, full-service restaurant

• Strong leadership skills with a focus on team development and guest relations

• Knowledge of food and beverage operations, especially tequila/mezcal-forward programs

• Ability to multitask and remain calm under pressure

• Flexible availability, including nights, weekends, and holidays

Compensation & Benefits

• Salary : $70,000–$80,000 (commensurate with experience)

• Perks : Health insurance, PTO, dining discounts, bonus potential, and long-term growth opportunities with new locations opening soon