Service BDC Specialist
The Service BDC Specialist assists with Service customers incoming requests made via telephone or online. Responsibilities
- Promote and seek out opportunities to deliver a top-notch customer experience
- Answer all incoming service calls
- Schedule service appointments
- Interact with service customers to identify their individual needs
- Complete phone calls as assigned by the BDC Manager
- Conduct sales department service tours
- Stay informed about new products, features, accessories, etc., and their benefits to customers
- Outstanding customer service
- Excellent communication skills
- Ability to work with service team
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