Equipment Inside Sales Representative

Description

W.S. Darley & Co. (Itasca, IL) is seeking a talented, customer focused, Inside Sales professional to support sales growth of firefighting equipment. This position helps support our customers and by providing product and service information, including but not limited to pricing/quotations, delivery time, order entry, expediting, customer service, and customer development. Our Inside Sales team is responsible for maintaining and growing current customer accounts (including international account management), while also partnering with the outside sales team to develop new business opportunities. This role entails account management and customer service. This is not a commissioned position.

About W.S. Darley & Co: Founded in 1908, W.S. Darley & Co. (Darley) remains a family owned and operated business, supplying the highest quality equipment solutions to its military and first responder customers. With origins in the equipment distribution and Midwest manufacturing, Darley offers a family of leading innovative emergency equipment brands and innovative solutions. Darley prides itself on delivering the highest quality solutions and services from its corporate headquarters in Itasca, IL and its’ ISO 9001:2015 certified manufacturing operations in Chippewa Falls, WI and Janesville, IA. Darley also maintains offices is six countries worldwide.

Requirements

RESPONSIBILITIES:

• The ability to call, connect and interact with current and potential customers

• Able to multitask, prioritize and manage time efficiently

• Ability to work independently or as an active member of a team

• Possesses an energetic, outgoing and friendly demeanor

• Duty to respond to the customers promptly and accurately

• Ability to answer customer questions and resolve customer issues

• Provide pricing, product, delivery information, and order entry

• Manage customers’ accounts

• Follow up on customer interactions

Minimum Requirements:

• Clear communication skills (verbal and written)

• Interpersonal skills

• Attention to detail and accuracy

• Problem analysis and problem- solving

• Effective listening skills

• Proficiency in Microsoft Office Suite products

Preferred Requirements:

• Associate degree from an accredited institution

• Fire Service experience a bonus

• Bilingual is a bonus

• Experience in a sales support role, Inside Sales or Direct Sales preferably in

a Business-to-Business relationship driven role.

Benefits Offered

• PTO
• Paid Holidays
• Tuition Reimbursement
• Health & Wellness Reimbursement
• Medical
• Dental
• Vision
• Life & Disability
• HSA with Darley contribution
• FSA
• 401K/Roth with match and profit sharing
• Darley paid life insurance

AAP/EEO Statement

Darley is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.

Salary Description

$26.00 to $28.00 per hour