Client Executive Leader - Vice President, Regional Bank IT Services

Req ID: 326645

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Client Executive Leader - Vice President, Regional Bank IT Services to join our team in Chicago, Illinois (US-IL), United States (US).

The VP Regional Banks & Credit Union Segment Leader serves as the primary relationship owner for a portfolio of NTT DATA Banking/Financial Services clients across a designated regional territory. This pivotal role is focused on driving customer satisfaction, expanding revenue opportunities, and optimizing account profitability while shaping the future growth of the business in the region.

With deep expertise in capital markets and financial services, the Segment Leader oversees customer engagements with a keen focus on P&L management, strategic account growth, service delivery excellence, and long-term client success. They collaborate closely with both client executives and internal NTT DATA teams, including technical delivery, business development, and sales—to cultivate strong partnerships and ensure impactful business outcomes .

Success in this role is measured by business growth, client satisfaction, and the profitability of engagements

Location: Preference is someone based in the Midwest, Northeast, or Southeast.

Key Responsibilities:

• Strategic Leadership & Growth: Lead a diverse portfolio of Regional Bank & Credit Union accounts, developing and executing revenue growth strategies while driving profitability and long-term client relationships.
• Client-Centric Engagement: Provide executive leadership in the development of tailored client engagement strategies, ensuring alignment with business goals and driving high-value outcomes.
• Regional Business Development: Build and implement comprehensive go-to-market strategies that align with regional opportunities and corporate objectives in a highly matrixed environment.
• Team Leadership & Talent Development: Build and lead a scalable, high-performing segment team focused on relationship management, revenue expansion, and service excellence.
• Service Portfolio Expansion: Collaborate with NTT DATA Lines-of-Business Leaders (Application Services, BPO, Cloud, Consulting, Digital, Data, Infrastructure, and Security) to enhance and differentiate market offerings.
• Executive Coaching & Mentorship: Coach and mentor Client Executives, helping them develop strategic account plans and scale client relationships effectively.
• Performance & Delivery Excellence: Set clear expectations around NTT DATA's value proposition, ensuring delivery teams exceed client expectations and enhancing service quality.
• Escalation & Crisis Management: Act as the senior escalation resource for delivery initiatives, navigating challenges with a focus on solutions and client success.

Qualifications & Expertise:

• 17+ years of experience in Information Technology Services and Advisory Consulting, with a strong track record of building strategic customer relationships and go-to-market strategies.
• 12+ years in leading client engagement/account teams, managing P&L oversight, account strategies, service level agreements, and delivery performance.
• 10+ years of Regional Bank & Credit Union industry expertise, with executive-level contacts, deep knowledge of core banking solutions, and a strong grasp of industry trends.
• 8+ years providing strategic direction and leadership in Wealth & Asset Management business development, driving innovative approaches to expand market presence.

Why Join NTT DATA?

This role offers the opportunity to shape the Reginal Banking/Credit Union segment, lead high-impact business strategies, and contribute to the success of industry-leading financial services clients. If you are a visionary leader with a passion for building high-value relationships, driving business transformation, and leading teams to success, we encourage you to apply.

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About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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