Service Analyst Apprentice- End User Computing Enablement (Illinois)

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

We’re seeking a Service Analyst with a passion for people-centered change to join our End User Computing Enablement team. This service team supports the End User Computing (EUC) product, which is designed to empower employees to be productive from Day One, remain productive throughout their workday, and use technology without needing help. The team operates within an outcomes-based delivery model, where success is measured by the value delivered to users, not just the completion of tasks.
This role is ideal for someone who thrives at the intersection of technology and human experience; translating complex IT changes into clear, actionable, and empowering experiences for our workforce.

We’re seeking a Service Analyst with a passion for people-centered change to join our End User Computing Enablement team. This service team supports the End User Computing (EUC) product, which is designed to empower employees to be productive from Day One, remain productive throughout their workday, and use technology without needing help. The team operates within an outcomes-based delivery model, where success is measured by the value delivered to users, not just the completion of tasks.

This role is ideal for someone who thrives at the intersection of technology and human experience; translating complex IT changes into clear, actionable, and empowering experiences for our workforce.

Skills

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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