Assistant General Manager

Giordano's
Oswego, IL

ASSITANT GENERAL MANAGER JOB OVERVIEW

The Assistant General Manager supervises the daily operations of the front of house and kitchen staff. Responsibilities include training/support to staff, management of operations and training tools, creating weekly staff schedules, ordering product for the restaurant, and creating a safe work environment. The Assistant General Manager implements and maintains a service and management philosophy which assists the Restaurant staff in achieving a standard of guest service that meet or exceed the company standards.

REPORTS TO General Manager

SUPERVISES All Restaurant Employees

KEY RELATIONSHIPS

Internal: Back of House Staff, Bar Staff, Restaurant Staff and Corporate Office

External: Restaurant Guests, Vendors, Health Department Inspectors and local businesses

QUALIFICATIONS/SKILLS

Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee possesses the abilities or aptitudes to perform each duty proficiently, with or without, reasonable accommodation.

ESSENTIAL

1. Ability to speak, read and write English fluently.

2. Minimum of two year’s restaurant management experience.

3. Ability to understand and implement cost controls.

4. Ability to use a computer.

5. Punctuality and regular and reliable attendance.

6. Interpersonal skills and the ability to work well with co-workers and the public.

7. Liquor Awareness Certification

8. Health and Sanitation Certification

DESIRABLE

1. Bachelors Degree.

2. Degree in Hospitality Management.

3. Ability to communicate in a second language, preferably Spanish.

4. Previous experience as a bartender or server.

5. Previous experience with POS system – preferably Toast.

ESSENTIAL PHYSICAL ABILITIES

- Endure various physical movements throughout the work areas, such as reaching, extending arms overhead, bending and stooping.

- Ability to stand, walk and/or sit and continuously perform essential job functions.

- Sufficient manual dexterity in one hand to be able to grasp, load and carry trays.

- Repetitive hand motion for extended periods of time.

ESSENTIAL JOB FUNCTIONS

- Coordinates all booked activities, i.e., banquets and catering

- Oversees & assists in the training and development of front of house and kitchen Staff.

- Establishes and maintains effective internal controls within the restaurant.

- Responsible for maintaining budgeted financial goals to ensure maximum profitability.

- Maintains knowledge of local competition and general industry trends.

- Maintains existing programs and policies to ensure the highest possible quality of service.

- Maximizes sales potential through marketing efforts and programs.

- Responsible for supervising all staff service during scheduled shifts including but not limited to mornings, afternoons and weekends.

- Oversees the standardization of portions used and assists in controlling of food, beverage, and labor costs.

- Assist in hiring process.

- Assist in scheduling.

- Assist in development of build to/par sheets.

SECONDARY JOB FUNCTIONS

- Schedule departmental meetings.

- Schedule and assist with month-end inventories.

- Return business telephone calls and answer correspondence.

- Attend all required meetings

SALARY

-Range includes benefits and bonuses.

VPC Pizza Management, LLC is committed to the principles of equal employment. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation based on the following protected classes: age (40 and older), race, color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity, or expression), pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including, but not limited to, recruiting, hiring, placement, transfer, training, promotion, rates of pay, other compensation, termination, and all other terms, conditions, and privileges of employment.

EQUAL OPPORTUNITY EMPLOYER STATEMENT

Giordano's is an Equal Opportunity Employer. We are
committed to equal employment opportunity for all applicants and employees and
do not discriminate based on any protected characteristic under applicable law.
We also provide reasonable accommodations for qualified individuals with
disabilities and for sincerely help religious beliefs, unless doing so would
cause undue hardship. If you need assistance or accommodations during the
application process, please contact the HR Department at: [email protected].

BENEFITS

Medical / Dental / Vision/ 401K + Company Match / LTD/ STD/ PTO / Paid Sick/ IL Leave / EAP / Voluntary Pet Insurance/ Meal Discount / Paid Training/ Flexible Work Schedule

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance

Work Location: In person

Posted 2026-05-27

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