Quality Control Lead Auditor 9:00 am - 5:30 pm
- Assist with Kaizen, 5S, and other improvement initiatives.
- Provide auditing support to sustain improvements and track results.
- Serve as the primary point of contact for auditing-related questions and guidance.
- Support resolution of date code issues and picker disputes.
- Provide coaching to pickers on internal and external errors to prevent recurrence.
- Anti-Static and Moisture Room Management.
- Act as the designated runner and liaison for all tarnished/oxidized order issues.
- Manage prioritization and disposition of tarnish-related orders.
- Create and manage Quality Warehouse tickets in HubSpot for Tarnish and Moisture-Sensitive Level (MSL) issues.
- Partner with Customer Experience and Purchasing teams to resolve escalated order-related issues.
- Communicate effectively with auditors, pickers, and supervisors to align on resolutions and expectations.
- Provide training for new auditors on auditing procedures, documentation, and quality standards.
- Deliver ongoing coaching and refresher training for the auditing team.
- Support knowledge sharing across the warehouse to improve overall quality awareness.
- High school diploma or equivalent.
- Minimum of 1 year of experience in quality auditing or with proper picking processes and procedures.
- Ability to interpret drawings, manufacturer specifications, and order documentation.
- Intermediate ERP skills.
- Intermediate proficiency with Microsoft Excel, Word, and PDF Editor tools.
- Proficiency with inspection devices such as micrometers, calipers, and weigh scales.
- Basic math skills for counts, measurements, and verification.
- Detail-oriented with strong problem-solving abilities.
- Strong verbal and written communication skills with the ability to coach and train others.
- Ability to thrive in a fast-paced and dynamic environment.
- Experience with continuous improvement tools (Kaizen, 5S) preferred.
- Familiarity with HubSpot or similar ticketing/CRM systems a plus.
- Ability to lift items up to 50 pounds.
- Ability to walk and stand up to 8 hours per day.
- Warehouse environment with moderate noise from power industrial trucks.
- Competitive base salary plus performance-based incentives.
- Comprehensive benefits package, including health, dental, vision, and 401(k).
- Opportunities for career growth in a global organization.
- A collaborative culture committed to innovation, partnership, and continuous improvement.
- Top quality medical, dental, vision, and life insurance plans Waldom pays the majority of the medical plan cost
- Fourteen (14) days of paid time off (PTO) annually (accrued at 2.15 hours per week for the first four (4) years of employment).
- 8 Paid holidays plus 1 floating holiday.
- 8 hours of paid volunteer time off annually.
- Corporate Discount Program.
- Employee Assistance Program 100% Waldom Paid!
- Generous Paid Maternity & Paternity Leaves.
- Tuition Assistance Program.
- Scholarship Program: for your eligible children, grandchildren & legal dependents, up to $8k a year.
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