Associate director services

Job Description

We are a global law firm with a powerful strategic focus and real momentum. Our industry-focused strategy is seeing us take on pioneering work in places that others have yet to reach. Our shared values define our culture and our workplace. You will find us to be unusually collegial, team-oriented, and ready to innovate. We work seamlessly across practices, offices and around the world. This elimination of boundaries has allowed us to evolve into a law firm that works as hard for its culture as it does for its clients.

Our Global eDiscovery Services team provides advanced solutions and technology to dispute lawyers and clients. As leaders in centralized eDiscovery, we continually innovate to meet the evolving needs of our lawyers and clients.

Looking ahead to a transformative time in eDiscovery and AI, the firm is excited to establish a strategic leadership position within our eDiscovery organization. The candidate will manage the consulting team, work on complex matters, and provide expert advice with proficiency in industry leading eDiscovery technology platforms. This new operational role will collaborate to enhance our existing processes and reskill our team to address the evolving landscape of eDiscovery and AI. This position offers a unique opportunity to drive technological advancements and process optimization. Join us to shape the future of eDiscovery services at NRF.

Responsibilities include, but are not limited to:

Management and Oversight

• Oversee managers and their teams within the eDiscovery consulting group, including disputes project managers, cyber project managers, collection analyst, and the eDiscovery services learning & development team.
  
  

eDiscovery Strategy, Advisory and Project Management

• eDiscovery Solutions Advisor: Leverage Reveal, Axcelerate, Relativity, and Opus 2 to facilitate and advise on complex eDiscovery and cyber workflows, including data culling techniques, TAR and AI-driven methodologies, search term analysis, and privilege review strategies.
• Lead eDiscovery Strategy: Provide strategic oversight and hands-on guidance throughout the entire eDiscovery lifecycle, guiding projects from data collection through production, ensuring adherence to best practices.
  
  

Technology Integration, Process Improvement and Development

• Implement Advanced Technologies: Enhance eDiscovery workflows and operational efficiency by integrating cutting-edge technologies and repeatable processes.
• Promote Continuous Improvement: Build upon and strengthen the existing culture of continuous process improvement.
• Drive Technology Proficiency: Oversee the Learning & Development team to advance training programs and ensure proficiency in the firm’s eDiscovery tools.
• Mentor and Develop: Mentor team members and maintain an environment of ongoing education, client service excellence, and professional growth.
• Collaborate for Horizon Scanning: Work closely with department leadership and technology providers to evaluate, integrate, and optimize new tools and methodologies.
  
  

Key Performance Indicators for Success:

• Process Improvement: Identify and implement transformative process improvements that result in measurable enhancements in service delivery and data security.
• Technology Adoption: Implement and integrate new eDiscovery technologies, achieving high adoption among team members and dispute lawyers.
• Innovation: Collaborate with leadership team to advance eDiscovery practices by expanding the use of TAR, machine learning, and Generative AI workflows, while consistently staying ahead of industry trends.
• Team Development: Cultivate a high-performing team through strong leadership, communication, and professional development initiatives.
• Client Service: Maintain a high level of client service by delivering timely, accurate, and cost-effective solutions.
  
  

How You’ll Grow

• Play a critical role in shaping the strategic direction of our eDiscovery practices and technology adoption while pursing your own professional development goals.
• Learn from industry leaders and lawyers in the firm’s Information Governance, Cyber, and eDiscovery practices.
• Build and strengthen relationships with key stakeholders, clients, and industry experts, enhancing your professional network and influence.
  
  

Qualifications:

• Education: Bachelor’s degree required; JD or advanced degree in Information Technology, or Computer Science preferred.
• Experience: A minimum of 10 years in eDiscovery and project management, with a minimum of 7 years in a senior leadership role predominantly within a law firm.
• Technical Expertise: Proficiency in TAR, machine learning, and metrics capture is essential; experience with GenAI is a plus. Experience with Reveal Brainspace, Relativity and Opus 2 is preferred.
• Exceptional analytical skills with a strong ability to identify and resolve complex problems.
• Proven ability to work efficiently under rigorous deadlines and high-pressure situations.
• Outstanding verbal and written communication skills.
• Proven track record of delivering outstanding client service.
• Personal Attributes: The ideal candidate is confident, dynamic, and creative, possessing a tenacious, resilient, and adaptable nature.
  
  

The role requires presence in the office from time to time pursuant to the firm’s hybrid work policy. Travel may be required.

Please note this job description does not cover or contain all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Employees are entitled to compensation commensurate with skill and experience. The full time base annual salary for this position in the Chicago, New York City, and Washington, DC markets is expected to range between $245,000 - $285,000. This range represents the firm’s good faith and reasonable estimate of the range of possible compensation at the time of posting for a position. Salaries in other markets will vary depending on market data. Bonus opportunities are non-guaranteed and are dependent upon individual and firm performance.

Norton Rose Fulbright US LLP is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family. Benefit packages include access to three medical plans, dental, vision, life, and disability insurance. Employees can also access pre-tax benefits such as health savings and flexible spending accounts. Norton Rose Fulbright helps provide financial security by allowing employees to participate in a 401(k) savings plan and profit-sharing plans if eligible. Full- time employees are eligible to access fertility benefits designed to support fertility and family-forming journeys.

In addition to the Firm’s health and welfare benefits above, we offer a competitive paid time off plan, which provides a minimum of 20 days off based on your role and tenure with the firm. The firm offers a generous paid parental leave benefit allowing parents to take a minimum of 14 weeks of paid leave to bond with your newborn, or adopted child(ren). Employees are also entitled to 11 Firm holidays.

Norton Rose Fulbright US LLP is an Equal Opportunity Employer and complies with all applicable federal laws and their implementing regulations that require the collection and recording of certain data and information. The information we receive will not be used to make any decision regarding employment and will be kept separate from your application. Similarly, self-identification information is kept confidential and used only in accordance with applicable federal laws and regulations. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Norton Rose Fulbright is committed to providing reasonable accommodation as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or accommodation to complete your application, please contact [email protected]. Please provide your contact information and a description of your accessibility issue. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

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Equal Employment Opportunity