Floor Manager

Job Description

Job Description

We are seeking a dynamic and personable Restaurant Manager to join our team and ensure every guest enjoys an exceptional dining experience. Our ideal candidate has previous food service experience with 2-3 years of which are in a managerial role. Salary based on experience. If you are ready to bring your energy and leadership to our fun team, apply today!

• Guest Engagement: Regularly visit tables to check on guests' satisfaction, address any concerns, and ensure a memorable dining experience.
• Customer Feedback: Actively listen to guest feedback, both positive and constructive, and take appropriate actions to enhance service quality.
• Issue Resolution: Address and resolve guest complaints promptly and professionally, turning potential issues into positive experiences.
• Team Leadership: Supervise and support front-of-house staff, ensuring they adhere to service standards and maintain a positive work environment.
• Operational Oversight: Monitor dining room operations, including seating arrangements, table turnover, and overall ambiance, to ensure smooth service.
• Staff Training: Provide ongoing training to staff on customer service excellence, emphasizing the importance of guest interactions and feedback.

• Must have previous experience in food service managing food inventory levels, operating costs, and budgets
• A high school diploma or equivalent GED is required
• Have superb communication skills, organizational skills, and problem-solving skills
• This position requires 2-3 years of previous experience managing a staff or relevant role, ideally in the restaurant industry
• Proficient computer skills, including experience with Microsoft Office, strongly desired

Tavern on Rush has returned to Chicago's Gold Coast at 1015 N. Rush.

The environment at Tavern on Rush is energetic and inviting to locals and tourists of all ages. It is the perfect spot to enjoy delicious food, refreshing drinks, and personable service.