Wireless manager

There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.

Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology, and embarking on innovative alternative energy and sustainability initiatives.

From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company, and shaping TA’s future.

Job Summary

TravelCenters of America offers a convenient, one-stop shopping experience to our customers. As a Wireless Manager, you are responsible for providing leadership for operations, marketing, team development, customer growth and retention for the wireless phone profit center. This includes assisting in hiring/staffing, training, development and supervision of retail sales associates. The Wireless Manager is responsible for providing excellent customer service to our guests so that we are returning every traveler to the road better than they came!

In this role, you can expect to:

• Work in a fun, trusting environment focused on great customer service!
• Attain sales targets for new activations, upgrades, and accessories monthly
• Recruit, develop and train sales team
• Oversee inventory management controls
• Accountable for the total financial function of assigned wireless kiosk
• Focus on and grow ebitda for kiosk location
• Participate in sales generation through non-traditional retail prospecting methods
• Grow the customer base and retain existing customers by providing an excellent customer shopping experience
• Implement company safety programs and ensure that programs are in place and properly executed
• Develop and maintain a comprehensive knowledge of wireless promotions, products, and services
• Maintain clean and professional appearance of wireless store location
• Prioritize your work according to the store and management needs
• Communicate frequently with General Manager and co-workers
• Understand and follow TA safety guidelines
• Perform other job-related duties as assigned

What we’d like to see:

• A leader who sets the example when working alongside team members
• The ability to lead, motivate, train, and develop people to unleash the talent within each team member
• High School Diploma (or GED) required. Associate’s or bachelor’s degree preferred
• Supervisory experience preferred
• Good verbal communication skills
• Ability to work flexible hours including nights, weekends, and some holidays

With us, you’ll enjoy:

• Medical, dental, vision and life insurance
• 401(k) with a company match
• Vacation and paid holidays
• Tuition reimbursement
• On-site Meal discounts
• A wide variety of discounts on technology, travel, food, and fuel
• Opportunity for growth and advancement
• Performance based incentive plans

Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit

Pay Range

$18.00 - 22.00 per hour

A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed.

Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.

Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at [email protected]. In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request.

Typical Physical Demands

In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.

Work Environment

While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.

Disclaimer

This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.