Head of it commercial

All Posting Locations: Chicago, IL, US

Job Functions: IT

Date Published: October 22, 2025

Ref#: R-96264

ABOUT THE ROLE

Job Description

Here at Kraft Heinz, we grow our people to grow our business, because we believe that great people make great companies. When you join our table, you can expect access to an array of holistic wellness benefits* and perks, including medical, dental and vision coverage, 7% 401(k) matching, Business Resource Groups (BRGs) to help foster diversity, inclusion, and belonging for all employees, and an industry-leading total rewards package that emphasizes a high discretionary bonus. *Benefits begin immediately upon hire for salaried employees.

Head of IT, Commercial Capabilities at a glance…

The Head of IT, Commercial Capabilities will lead our global Commercial IT portfolio. This strategic leadership role will be instrumental in shaping and delivering technology solutions that support our commercial functions across zones. The role will drive modernization, standardization, and automation across areas such as Omni Channel Sales, Trade Planning and Investment, Revenue Management, and Commercial Finance.

What's on the menu?

• Lead, coach, mentor and develop a global team of Portfolio Managers, Product Managers, and Solution Architects to deliver scalable commercial technologies.

• Partner with business capability owners and stakeholders to design, deploy, and support solutions that drive value-based outcomes. While leveraging a deep understanding of Omni Channel Sales and Commercial Finance Business Processes

• Own and manage a portfolio of commercial IT initiatives and solutions, including “Customer 360” via Salesforce (CG & Sales Cloud), Trade Platform Excellence (TPx, TPM), Product Portfolio & Price Optimization tools, Image Recognition and other retail execution tools, and AI-enabled decision support platforms.

• Advance multiple Product Teams using a Scaled Agile and DevOps framework

• Drive adoption of internal AI tools to enhance strategic planning, reporting, and scenario modeling.

• Collaborate with zone IT leaders to ensure alignment and execution across AEM, CE/NE/East, ANJ, and LATAM.

• Ensure all commercial applications are current, secure, and fit for purpose.

• Champion innovation by scouting disruptive technologies and integrating industry best practices.

• Govern and prioritize initiatives through forums such as the Functional Capabilities Portfolio Review and Digital Portfolio Planning.

Recipe for Success: now if this sounds like you!

• I have experience leading large-scale commercial IT portfolios and transformation initiatives.

• I have experience with “Customer 360” via Salesforce (CG & Sales Cloud), and/or Trade Platform Excellence (TPx, TPM), Product Portfolio & Price Optimization tools, Image Recognition and other retail execution tools, and AI-enabled decision support platforms.

• I have deep expertise in commercial technologies and platforms, including trade and revenue management tools.

• I have experience working with AI platforms and integrating them into business workflows.

• I have prior experience managing third-party service providers and systems integrators.

• 15+ years of general management and program/service delivery experience in IT (multifunctional preferable)

• 10+ years of experience in functional area

• 10+ years of people management and development

We hope to find you a seat at our table!

Location(s)

Chicago/Aon Center

Amsterdam/Noma House

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

$184,800.00 – $231,000.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Long-Term Incentive (LTI): In addition to base salary and bonus, this role is eligible for additional compensation in the form of equity.

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical – Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social – Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Chicago/Aon Center

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact [email protected] .