Warehouse Customer Service/Admin

Job Description

Job Description

Customer Service/Admin - Warehouse
Location: Franklin Park, IL
Pay: $19.00 to $20.00

Schedule: 8:00am to 4:30pm

Type: Temp to hire

Requirements: Resume / Interview / Background Check / Authorization to work in the United States

Our client is a global third-party logistics provider (3PL) specializing in supply chain solutions for international freight forwarding, warehousing, and distribution.

Job Summary:
Our client is seeking a reliable and detail-oriented Customer Service / Admin for their warehouse to support their day-to-day warehouse operations. The ideal candidate will have experience in logistics, shipping & receiving, and general warehouse duties within a 3PL environment.

Responsibilities:

• Process shipping and receiving documents accurately (BOLs, packing lists, invoices)

• Perform data entry and maintain inventory records using WMS or ERP systems

• Communicate with carriers, vendors, and clients regarding shipments and deliveries

• Coordinate with warehouse staff to ensure timely order fulfillment

• Generate labels, shipping documents, and other clerical paperwork

• Monitor incoming and outgoing inventory and report discrepancies

• Support customer service inquiries regarding orders or inventory status

• Maintain organized records of warehouse transactions

• Assist in general office duties including filing, scanning, and email correspondence

• Follow company procedures and safety guidelines

Qualifications:

• 1-3 years of warehouse clerk, shipping/receiving, or logistics office experience

• Previous experience with QuickBooks and Outlook required

• Experience with warehouse management systems (WMS) and Microsoft Office

• Strong attention to detail and organizational skills

• Comfortable working in both office and warehouse environments

• Excellent communication skills (verbal and written)

• Bilingual (English/Spanish) is a plus

Requirements:

• Prior experience in a warehouse or logistics environment (3PL preferred)

• Good communication skills

• Microsoft Office skills; experience with WMS a plus

• Strong attention to detail and ability to work independently

• Bilingual (English/Spanish) a plus

Synergy Recruiting brings together the expertise and resources of today’s respected professionals. With over 20 years experience, we partner with great companies, providing professional and technical talent suited specifically for their need.

Company Description

Synergy Recruiting brings together the expertise and resources of today’s respected professionals. With over 20 years experience, we partner with great companies, providing professional and technical talent suited specifically for their need.