CRM Business Partner

Job Description

3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.

The Impact You’ll Make in this Role

A Salesforce CRM Business Partner typically plays a crucial role in aligning Salesforce CRM initiatives with the overall business strategy of an organization to maximize the value derived from the organization’s investment in Salesforce by ensuring the CRM aligns with business commercial intensity goals.

As a Safety & Industrial Business Group CRM Business Partner you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:

• Collaborate with senior management to define how Salesforce can support business strategies and objectives.
• Design and implementation of Salesforce projects, ensuring they meet the business requirements and are delivered on time and within budget.
• Serve as the primary liaison between business units, operations and IT teams, ensuring clear communication and understanding of goals, timelines, and requirements.
• Develop and deliver training programs to enhance user competency and adoption of Salesforce across the organization.
• Review and analyse the effectiveness of Salesforce solutions, recommending improvements and overseeing the implementation of enhancements.
• Develop and maintain dashboards and reports within Salesforce to help various departments track performance against KPIs.

Your Skills and Expertise

To set you up for success in this role from day one, 3M is looking for candidates who must have the following qualifications:

• Bachelor’s degree in business administration, Computer Science, Management, Marketing, Economics or Operations Management from an accredited institution.
• Solid experience in Salesforce CRM Admin experience in a private, public, government or military environment.

Additional qualifications that could help you succeed even further in this role include:

• Trailblazer certifications on Sales and Marketing clouds
• PMO certification

Work location

This role follows an on-site working model, requiring the employee to work at least four days a week at the corporate office at 3M.

Travel

May include up to 15% domestic.

Supporting Your Well-being

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.

Chat with Max

For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers.

Learn more about 3M’s creative solutions to the world’s problems at or on Instagram, Facebook, and LinkedIn @3M.A

3M é um empregador que oferece oportunidades iguais à todos. A 3M não discriminará nenhum candidato baseado em sua raça, cor, idade, religião, gênero, orientação sexual, identidade ou expressão de gênero, nacionalidade ou deficiência.

Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

3M Global Terms of Use and Privacy Statement

Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.

Please access the linked document by clicking here, select the country where you are applying for employment, and review.