Manager data

Job Description:

Company Description:

McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.?

McDonald's Global Technology is here to power tomorrow's feel-good moments.??

That's why you'll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time.?Using AI, robotics and emerging tech, we're digitizing the Golden Arches. Combine that with our unparalleled global scale, and we're reshaping all areas of the business, industry and every community that is home to a McDonald's restaurant.?We face complex tech challenges every day. But that's where our diverse and talented teams come in. They're made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.??

Check out the McDonald's ?Global Technology Technical Blog ( ?to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.?

Department Overview

McDonald's is a global leader in the quick-service restaurant industry, where innovation, collaboration, and technology play a vital role in delivering exceptional experiences for our customers. We are seeking a highly skilled Senior Manager to lead Data & Insights within the U.S. Market Technology Operational Excellence function. This role is responsible for building the future of restaurant technology and business operations reporting for McDonalds US. You will play a critical role in developing insights to enhance technology performance, reduce reliance on help desk support, and deploy technology across 13,000+ restaurants.

This role requires on-site presence at McDonald's Headquarters (MHQ).

Responsibilities

The US Market Tech, Data Insights Sr. Manager will:

• Lead data usage within the team and across the department. Enforce best practices and advance strategic goals of how to and leverage data.

• Implement a proactive approach to analytics and tool integration to support the US Market Technology Team's mission of keeping restaurant technology healthy.

• Lead data KPI standardization across Market teams by mentoring, training, and building strong relationships and with team members.

• Identify emerging trends, establish alerting, and partner with the Proactive Support team to understand business impact.

• Partner with US Market teams to lead the building of data products and providing data continuity through ongoing projects.

• Support major business initiative launches so that decisions can be made by using data and facts while maximizing impact.

Core Responsibilities:

• Define and execute our data architecture strategy, ensuring we are futureproofing and leveraging best in class technology (cloud solutions, AI, etc.)

• Partner with other US Market teams to provide the following, including not limited to:

• Analytics and metrics for high performing and low performing restaurants.

• Monitoring and alerting of known restaurant health and problem data with continued evolution of the platform.

• Analytics that support diagnosis of a problem's root cause and business impact.

• Established standard KPIs across teams and maintenance as business needs change.

• Engage global counterparts to create cross-market standards to drive towards a single source of truth standard for reporting.

• Enhance and streamline data pipelines and reporting capabilities to maximize value.

• Train and mentor direct reports and nurture an environment where they can excel through encouragement and empowerment.

• Provide status updates to management and key stakeholders. Provide details to support leadership presentations and quarterly business reviews.

Qualifications

• Bachelor's or Graduate Degree in Data Science, Business Analytics, Information Technology, Computer Science, Statistics or related field.

• 6+ years of experience in the data and analytics field, including experience with: Data Engineering, Data Sciences and Analysis, Product Ownership, Process Improvements, Project Management

• Detail-oriented, well organized, analytical and with independent reasoning and problem-solving skills

• Creativity in taking on complex tasks head on and generating solutions to complex issues.

• Ability to operate in ambiguous environments while driving towards a common goal.

• Clear, professional, and informative communication style

• Team player with a strong work ethic and customer-centric mindset

• 5+ years of experience in the data and analytics field, including experience with: Data Engineering, Data Sciences and Analysis, Product Ownership, Process Improvements, Project Management

• Tools and Technologies: ServiceNow; Jira / Confluence; PowerBI; New Relic / NRQL; Google Cloud Platform; Microsoft SQL Server / Redshift / BigQuery; Document Databases such as MongoDB or Cosmos; Scripting Proficiency such as Python or PowerShell; SmartSheets; Web API Data Integration; SQL Server Reporting Services (SSRS)

Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $149,260 - $190,310 per year.

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.?

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan.

McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Requsition ID: 2428