Field Service Technician - Madison

Our Opening and Your Responsibilities

As a Field Service Technician , you will test, clean, repair, reassemble and calibrate pipettes to ensure they are conforming to our quality standards and ready for our customers.

Your responsibilities would include:

• Conducting mechanical and electronic measurements, recording results, and inspecting serviced pipettes against established quality and performance parameters.
• Reassembling and calibrating pipettes to meet manufacturer standards, ensuring all repair work meets necessary guidelines.
• Prioritizing orders and expediting them through our database system, following customers' specific order requests.
• Focusing on meeting our service levels and turnaround time commitments which may include working overtime as needed.
• Completing all related reports and data entry into our automated system.

What You Need to Succeed

• Must have a valid driver's license and good driving record.
• Must have strong interpersonal and verbal (English) communication skills.
• Must have good written communication skills, as there will be frequent email communication with customers and associates and daily completion of service reports.
• Must have good mechanical aptitude and the ability to disassemble and reassemble small precision mechanical instruments.
• Must be able to work independently with minimal supervision
• COVID-19 Vaccination Required (not Rainin required, but required based on customers and clients)
• This opportunity would travel 50-85% of the time.

This position is considered safety sensitive and is subject to drug testing as permitted by law.

Our Offer to You

• Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
• Tuition reimbursement, educational matching gift program, perks and discounts
• Parental and caregiver leave programs
• All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
• Global market strength and worldwide leadership in precision instrumentation
• A brand name that is identified worldwide with precision, quality, and innovation
• Thousands of patents, design and innovation awards across Mettler Toledo
• Global recognition for the quality of our products and services

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click

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For those who prioritize precision, Mettler Toledo is precisely where you belong.