Supervisor, Customs Compliance

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at

Location: USA - Itasca, N Arlington Heights Rd

Division: Air & Sea
Job Posting Title: Supervisor, Customs Compliance
Time Type: Full Time

Summary This position is responsible for performing compliance activities to ensure customs transactions meet compliance standards set forth by government regulations and company policy. It includes audit activities related to individual files, system data and departmental performance, and may include specialty activities such as post entry corrections, responding to regulatory requests, classification, database management and duty payment.

Duties & Responsibilities

(The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.) :

• Provide daily support to customers and operational teams to ensure compliance with company policy, customer requests and regulatory requirements.
• Administer internal compliance programs in accordance with company guidelines.
• Conduct audit activities in accordance with company policy, governmental regulatory and client requirements to ensure accuracy and compliance.
• Research, communicate and resolve compliance related inquiries from both internal/external customers and government agencies.
• Initiate, monitor and resolve all post entry activity in accordance with company policy, client instruction, and regulatory requirements to ensure timely and accurate submission.
• Prepare operational reporting / exception reporting to ensure timely and accurate processing, issue resolution and timely submission of all customs activities.
• Monitor customs compliance KPI performance, developing and implementing corrective action as needed.
• Manage the customs duty accounts and duty statement processes ensuring compliance, timely authorization of payments, and completion of all record keeping requirements as required.
• Ensure billing for compliance activities is completed, as required.
• Manage customer reporting, as required.
• Liaise with government agencies as required.
• Support compliance training for internal and external customers as needed.
• Perform other duties or special projects as assigned by management.

Skills & Competencies

• Intermediate to advanced computer skills with working knowledge of MS Office Suite
• Basic knowledge of accounting
• Well-developed analytical skills and ability to problem-solve
• Strong organizational skills and ability to multi-task
• Good interpersonal skills and communication skills
• Advanced knowledge of Customs and FTZ processes
• Knowledge of general freight forwarding terms and standards
• Inventory control and record-keeping experience helpful.

Function / Market & Industry Knowledge / Business Acumen / Processes

Preferred Qualifications

• Bachelor’s degree in Supply Chain, Business, or a related field.
• 3+ years of logistics or brokerage experience, with an emphasis on import drayage.
• Existing book of business or carrier relationships in key port markets
• Familiarity with chassis pools, PierPass, demurrage/detention billing, and port technology platforms

Language skills

• English (Reading, Writing, Verbal).

Computer Literacy

• Technically proficient in TMS platforms, Microsoft Excel, and CRM systems.
• Proficient with all Microsoft Office applications, Word, Excel, Teams and PowerPoint.

At Will Employment

DSV Road Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay is: $71,000 - $106,500/ Annual . Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected] . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook .